Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 08:22:27 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>This is the 2 promotion buy 3 get 25% and buy 2 tshirt by 30 drhms in the step of payment you didn’t apply the promotions discount and took 30 drhms more<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzQ0MDA1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._B9dwGJcgoRYf--ljtWmC_k8RXfa3_rADEOsDF6FMgU" data-id="2043347440053">i<img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzQ0MDA1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Mdbx8mGEPkTPKTNZX7CnBs8ZjR9qAhI25CiFaKDd3Zk" data-id="2043347440054"><br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Jun 2022, at 10:06 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Rehal,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and would like to let you know that we advise you to share the promotion snapshot <br>with us to check and do the  needful.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4469966