Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 03:50:44 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Delivery  Ticket comment <div>As i can see, tomorrow also it was rescheduled ! this is very disappointing! purchasing from MAX online is unpleasant experience. </div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzM2Mjg1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4NKaF-vtUDg1QxBoyYs9doi8nCi5wlH7BCCnATt3Slw" data-id="2043347362854"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 9 Jun 2022, at 7:47 AM, Manal Shmait &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">I did not receive my order yet, with respect to ur email, it would take 1-2 working days. So today is the 2nd day. <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 9 Jun 2022, at 1:19 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4465815</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammed yahya : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Manal,<br><br>Thank you for contacting us.<br><br>We are really sorry if it took longer than usual to get back to you.<br><br>Please note that the order has been confirmed with the number (9573204867) on (07/06/2022) and the order is being shipped and will arrive in 1-2 business days. <br><br>If you do not receive your order within the specified time, please contact us again.<br><br>Also number it on the website (<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=FP060722002016" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=FP060722002016</a>) with a higher number (FP060722002016).<br><br>Thank you for your cooperation and shopping with us.<br><br>Feel free to contact us.<br><br>Your Friends,<br>The Support Team.</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4465815