Subject: New Reply Received - Re: You haven't collected order number 9570979844
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 10:40:19 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: You haven't collected order number 9570979844  Ticket comment <div dir="auto">Hi<div dir="auto">Please update the status of my order history to delivered for the padt few transactions as it is still not updated due to which I'm unable to select the option of return .</div>
<div dir="auto">I have to return 5 pieces of garments from the order picked up on 22nd May from Al Wahda Mall but cannot select the option.</div>
<div dir="auto">Kindly do the needful.</div>
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<div dir="auto">Thanks and regards </div>
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<div dir="auto">Smita Piti </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 23 May 2022, 5:52 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Smita,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologise for any inconvenience caused to you however, you are receiving the notification to collect as the status appears to be not updated in the order. If you wish to return any items in this order please do let us know the name of the item and we will be happy to arrange the return for you once the status has been updated. <br><br>Also, we have forwarded this to our concern team to update the status of your order, we will update you on this as soon as we hear back from our team.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4393330