Subject: New Reply Received - Refund delay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 10:01:52 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Refund delay  Ticket comment <div dir="ltr">
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<span style="color:rgb(31,73,125)"></span>Hello there,</div>
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<div>I do not have an account with Centerpoint. The document was given to me by a cashier in Centrepoint in Al Asmakh mall. <br>
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<div>Kind regards,</div>
<div>Emma<br>
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<div>On Tue, May 24, 2022 at 12:56 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Emma,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologise for any inconvenience caused however, we have checked with the following email address:(<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) and we have checked with the document you have shared with us and we are still unable to locate any order with us. <br><br>We request you to please share with us your exact order number or your phone number which is connected to your account with centrepoint so that we assist you with this accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span dir="ltr">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4396206