Subject: New Reply Received - Re: Your products are on the way- incorrect item received
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 02:14:34 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Your products are on the way- incorrect item received   Ticket comment <div>Dear team, </div>
<div><br></div>
<div>We ordered the below item, price 40aed</div>
<div><br></div>
<div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 23 May 2022, at 6:00 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Maria,</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> We request you to please specify which item you have received a wrong item along with its price so we can further assist you.</span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would also request you to provide us some snapshots of the wrong item you received.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team.</span></div>
</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043341651823'>B22WCTFEKTDR543WHITEMULTISHADE-B22WCTFEKTDR543-MXSS22122_01-2100.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043341651824'>image.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4393432