Subject: New Reply Received - Refund not credited
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 14:25:41 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Refund not credited  Ticket comment <div dir="auto">Hi Qib</div>
<div dir="auto">Kindly assist to get back my money,as per the retailer it’s credited to my account.</div>
<div dir="auto"><br></div>
<div dir="auto">But I didn’t receive yet.</div>
<div dir="auto"><br></div>
<div dir="auto">Name:khaleel Iqbal </div>
<div dir="auto">Qid:29035623735</div>
<div dir="auto">Al gharrafa branch</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly help to solve this issue</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
<div><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Max</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Sun, 22 May 2022 at 1:47 PM<br>Subject: Re: [#4312222] - Refund not credited<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Khaleel,</div>
<div><br></div>
<div><span>Thank you for contacting us.</span></div>
<div><br></div>
<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
<div><br></div>
<div dir="ltr">We have checked and would like to let you know that we have issue the refund from our end.</div>
<div dir="ltr">Kindly check the issue with your bank and here is the RRN number (169999990497955267)and we have <br>attached a screen-shot of the transaction details .</div>
<div><br></div>
<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
<div><br></div>
<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
</div></div></div>

	

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1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043341149626'>Screenshot from 2022-05-22 16-10-42.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4312222