Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 10:42:40 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div> The bank confirmed that no transaction was done</div>
<div>Waiting for your feedback .</div>
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<div>Regards<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Sunday, May 22, 2022, 1:39 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Mohammed,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and would like to let you know that the refund has been done from our side,If you still did not get the refund, Kindly rise an objection to your bank to issue the refund.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4339065