Subject: New Reply Received - CREDIT TRANSACTION FAILED FROM VENDOR UNDER CREDIT CARD NUMBER 5429331618727243 / return 1002328510 for order 9562616672./Customer Service case # 4150109
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 06:03:46 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  CREDIT TRANSACTION FAILED FROM VENDOR UNDER CREDIT CARD NUMBER 5429331618727243 / return 1002328510 for order 9562616672./Customer Service case # 4150109  Ticket comment <div dir="ltr">Hello Max Team,<div><br></div>
<div>Please note it is not resolved yet and until the bank didn't clarify the reason and I didn't get my money back it is an open case.</div>
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<h2 id="gmail-:1tu" class="gmail-hP" style='margin:0px;padding:0px 10px 0px 0px;border:0px;font-variant-ligatures:no-contextual;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-weight:400;font-stretch:inherit;font-size:1.375rem;line-height:inherit;font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;display:inline;outline:none;word-break:break-word;color:rgb(32,33,36)'>Return 1002328510 for order 9562616672./Customer Service case # 4150109</h2>
<span id="gmail-:1ty" class="gmail-J-J5-Ji" style="display:inline-flex;min-height:28px;vertical-align:bottom;font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:22px"><div class="gmail-ahR" style="font-size:0.75rem;letter-spacing:0.3px;display:inline-block;height:18px;line-height:18px;margin-right:6px;white-space:nowrap"><div class="gmail-hO" style="border-radius:0px 4px 4px 0px;display:inline-block;font-size:15px;overflow:hidden;padding:0px 4px 0px 0.166667em;vertical-align:bottom;background-color:rgb(221,221,221);color:rgb(102,102,102)"></div></div></span>
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<div>Therefore, kindly keep pushing your teams also to follow up on this matter closely.</div>
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<div>Thanks</div>
<div>Shafiq</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, May 19, 2022 at 6:27 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Shafiq Ahmad,<br><br>How would rate our services?<br><br>
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<div>Your friends,</div>
<div>The Max Support Team</div>
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  <div style='width:100%;font:13px "Helvetica Neue",Helvetica,Arial,sans-serif'>
      <hr style="height:0px;border-width:1px 0px 0px;border-right-style:initial;border-bottom-style:initial;border-left-style:initial;border-right-color:initial;border-bottom-color:initial;border-left-color:initial;margin-top:20px;border-top-style:solid;border-top-color:rgb(204,204,204)">
    <span style="font-family:Arial,sans-serif;color:rgb(51,51,51);font-weight:bold">
      <div> How would you rate your overall experience?</div>
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    <table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px">
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            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(78,141,0)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(241,219,22)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(231,52,15)"></td>
    </tr>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(230,239,221)">
            <a href="https://helpae.maxfashion.com/support/custom_surveys/cc755a276d0b0727ea6177e3b8fa704a/extremely_happy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Extremely satisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(253,250,226)">
            <a href="https://helpae.maxfashion.com/support/custom_surveys/cc755a276d0b0727ea6177e3b8fa704a/neutral/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Neither satisfied nor dissatisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(252,227,224)">
            <a href="https://helpae.maxfashion.com/support/custom_surveys/cc755a276d0b0727ea6177e3b8fa704a/extremely_unhappy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Extremely dissatisfied</a>
          </td>
    </tr>
  </tbody>
</table>
  </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4377625