Subject: New Reply Received - Order Location Wrong
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 05:27:31 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Order Location Wrong  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Dear , <br>
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I just send you a screenshot confirming that I received a message saying the actual location that I’ve selected is DAFZA.
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I’ve also attached the screenshot of the SMS that I’ve received. <span style="background:yellow;mso-highlight:yellow">
If there is a technical glitch from your end, why should I bare the responsibilities ??</span><br>
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PFA the screenshot of the message that I’ve received from your company – FOR THE SAME ORDER NO !!!! – LOOK AT THE ORDER NO AND THE LOCATION OF CONFIRMATION</span></div>
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<span style="font-size:11.0pt"><img width="473" height="1024" style="width:4.927in;height:10.6666in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MDE3Nzg2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.W-vYklj7DbvOP7pDmipiijOE217wdnxkRneqI40ltaU" data-id="2043340177865" alt="A screenshot of a phone

Description automatically generated with low confidence"></span><span style="font-size:11.0pt"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:11.0pt;color:black">Thanks &amp; Regards, </span></div>
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<b><span style="color:#16305A">Juma Al Majid Holding Group L.L.C.</span></b><span style="font-size:11.0pt"></span>
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<span style="font-size:8.0pt;color:#005391">I.T Division</span><span style="font-size:11.0pt"></span>
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<b><span style="font-size:11.0pt;color:#16305A">   Titus Saju </span></b><span style="color:black">|</span><span style="color:#00548C"> </span><span style="color:#575757">Sr.UI/UX Designer</span><span style="font-size:11.0pt"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:
<span style="font-size:12.0pt;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 19 May 2022 at 9:24 AM<br>
<b>To: </b>Titus Joseph &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#4371630] - Order Location Wrong</span>
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<span style="color:#9C6500">CAUTION:</span><span style="color:black"> This email originated from outside of the organization. Do not click links or open attachments unless you recognize the
 sender and know the content is safe.</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Titus,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for shopping with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We see that the item you ordered has already been delivered to the address you provided at the time of its purchase which is (Minutes,Ground Floor, Food Court Area, Building
 1, Opp Zoom,United Arab Emirates (AE),AE-AZ, Abu Dhabi University, Abu Dhabi).  </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As a note for your future purchases, after placing the order you can not change delivery address from city to another, However you can wait for 7 days then order will be cancelled
 automatically and will be refunded back to your original payment method  .</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4371630:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4371630