Subject: Re: [#4368287] - Fwd: Order number 8169113599
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 May 2022 08:08:46 +0000

Hi Mohammed yahya,  WELL NOTED ,  ​  ​   Our Home Delivery  Team will visit customer home tomorrow 19/05/2022  will take return              
                           
                            On
                            Tue, 17 May at  5:36 PM
                            ,  Mohammed yahya <[email-masked]>  wrote:
                                Hi Team,  Problem Statement:  WWD DAMAGED ITEM  Order Date :  May 5, 2022 Order ID:  8169113599 Tracking ID: 18787878169113599 Item ID: 153217076  Assistance Required: Damaged Item Received Issue Description: Customer emailed us informing that he/she received the item on 5/10/22 but the item which they received is damaged, customer also provided us the picture of damaged item.  Now customer is asking for return and refund/exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, M.Yahya.