Subject: Note Added - [#4275655] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 21:41:26 +0000

Hi ,    Olm Makkah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4275655    Subject:  Returns   Requester: عبد الله منشي    Note Content:   <div class="WordSection1">
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<span lang="EN-US">RP0411220003343-RVP Collected..</span><span lang="EN-US" style='font-family:"Cambria",serif;mso-fareast-language:EN-US'></span>
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<div class="MsoNormal"><b><i><span lang="EN-US" style='font-size:14.0pt;font-family:"Cambria",serif'>Thanks &amp; Regards</span></i></b></div>
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<div class="MsoNormal"><b><i><span lang="EN-US" style='font-size:14.0pt;font-family:"Cambria",serif'>   Makkah OLM</span></i></b></div>
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<span lang="EN-US" style="font-size:12.0pt"><img width="149" height="46" style="width:1.55in;height:.4833in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODYzMzg0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mfTlsrWHLx2jjV13J66PvMCJtsNglPIF-cygjzb4msM" data-id="2043338633849"></span><span lang="EN-US"></span>
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<div>From:<span lang="EN-US"> Akshay Berry &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 13 May 2022 12:15 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Olm Makkah &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4275655] - Returns</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMB985D0C3FA20411FBD29C955F55D25C8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Makkah</span></a>
<a id="OWAAM25897CDD67764BC9AE9C1618CDA6D35E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Poovanna KBelliyappa</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Arrange return collection at the earliest for the below order.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Order: 6133936037</span></div>
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<div class="MsoNormal"><span lang="EN-US">Tracking: RP0411220003343</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<span lang="EN-US"><img width="122" height="58" style="width:1.275in;height:.6083in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODYzMzg1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dUzhOcqOKtc9i1w0-6kPgusHd_nJXshKd2637Crw0VI" data-id="2043338633850" alt="Logo

Description automatically generated"></span><b><span lang="EN-US" style="font-size:12.0pt"></span></b>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 10, 2022 8:06 AM<br>
<b>To:</b> ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4275655] - Returns</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span lang="EN-US" style="color:indianred"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4275655" rel="noreferrer">#4275655</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">عبد الله منشي</span><span dir="LTR"></span><span dir="LTR"></span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">reminder</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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Hi Team,<br>
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Problem Statement: Late Collection<br>
Order Date : Apr 1, 2022<br>
Order ID: 6133936037<br>
Tracking ID: RP0411220003343<br>
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Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 4/11/22 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sun, 8 May at 10:40 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عبدالله,<br>
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شكرا على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
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تقبل كامل اعتذارنا على التأخير في معالجة طلبك.<br>
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ما زلنا نتابع قضيتك الرجاء منحنا مزيدا من الوقت حتى نقدم الحلول المناسبة. وقد تم رفع الامر الى الجهات المعينة مسبقا.<br>
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لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.<br>
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أصدقائك،<br>
فريق الدعم.</span><span dir="LTR"></span>
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