Subject: Ticket Assigned - Conversation with fathima rizwana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 05:21:06 +0000

Hi Mohammed yahya,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fathima rizwana fathima rizwana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fathima rizwana Bot:  Hi Fathima Rizwana ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0546850295            08:46 PM, 07th May                   Amirah                   Hi  Fathima   , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:46 PM, 07th May                     fathima rizwana                    I have placed a return request for my order and got the sms too. But still no one came to pick           08:48 PM, 07th May                   Amirah                   Could you please share your order number so that I can assist you further?           08:49 PM, 07th May                     fathima rizwana                    Yes           08:50 PM, 07th May                     fathima rizwana                    6141231825           08:50 PM, 07th May                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:51 PM, 07th May                     fathima rizwana                    Ok           08:51 PM, 07th May                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           08:52 PM, 07th May                   Amirah                   Do you have any other inquiries that we can help with?           08:52 PM, 07th May                     fathima rizwana                    So the person will come to pick in the upcoming days           08:54 PM, 07th May                   Amirah                   yes           08:55 PM, 07th May                     fathima rizwana                    OK thanks           08:55 PM, 07th May                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:55 PM, 07th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4324043