Subject: Ticket Assigned - Conversation with abeer
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 05:21:03 +0000

Hi Mohammed yahya,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abeer abeer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abeer Bot:  Hi Abeer ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0500980279            07:24 PM, 06th May                     abeer                    I made a return request form 28/4 and no one came to take the return           07:25 PM, 06th May                     abeer                    We received your return request for order 6140311082 Typographic Print Mid-Rise Leg... +1item(s). Our delivery partner will pick up your return in 2-5 days.           07:25 PM, 06th May                   Nihal                   Hi , thank you for getting in touch with us, my name is Nihal May i know how i can help you?           07:25 PM, 06th May                   Nihal                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:27 PM, 06th May                     abeer                    Hi           07:31 PM, 06th May                     abeer                    I have a return request form 28/4           07:31 PM, 06th May                     abeer                    And no one came to collect it           07:31 PM, 06th May                   Nihal                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the need           07:32 PM, 06th May                   Nihal                   is there anything i can help you  with?           07:32 PM, 06th May                     abeer                    No           07:32 PM, 06th May                     abeer                    Thanks           07:32 PM, 06th May                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:34 PM, 06th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4318785