Subject: Note Added - [#4150173]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 May 2022 14:47:12 +0000

Hi ,    Zainul Hasan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4150173    Subject:     Requester: Jose arvin Reyes    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear, </div>
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<div class="MsoNormal">I had called CST from my side but there is no response, while the courier claiming that he delivered the shipment.
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<div class="MsoNormal">Anyway, will continue trying to reach CST to confirm with him/her.
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, May 8, 2022 5:42 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;; Bm olmriyadh &lt;[email-masked]&gt;; Zainul Hasan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Karim Asklany &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4150173] -</div>
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<div class="MsoNormal">Hi <a id="OWAAM238EF7C65AD94E51BB465F8243DEF78B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul Hasan</span></a>
<a id="OWAAM43F9E1F9403D4156A80D80B989669D1C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>,</div>
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<div class="MsoNormal">2<sup>nd</sup> reminder.</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, April 29, 2022 1:20 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zainul Hasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4150173] -</div>
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<a id="OWAAM3B1D802B2BB940EE83A700D81DB8EE98" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul Hasan</span></a>
<a id="OWAAM8D0CCAF2609E4E718CF7318493AE1880" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>,</div>
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<div class="MsoNormal">Reminder for POD.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjIzNDA5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Uzxecnm_JB6IVgB0jaKsqIMM6NR9ZciTVyVbivbbDnc" data-id="2043336234097" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 28, 2022 8:16 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Olm Riyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4150173] -</div>
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<div class="MsoNormal">Hi <a id="OWAAM2E3B9F5412FA41EEB8C5C2CB4194B1D5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a>,</div>
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<div class="MsoNormal">Please assist for the POD.</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6134761731<br>
Tracking ID: FP0406220004749</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, April 22, 2022 12:55 AM<br>
<b>To:</b> ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4150173] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Any update?</span></div>
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Problem Statement: Need POD<br>
Order Date : Apr 5, 2022<br>
Order ID: 6134761731<br>
Tracking ID: FP0406220004749<br>
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Assistance Required: Need Urgent POD.<br>
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Issue Description: The order was shipped from our side on 4/6/22  and as per LMG website the order delivered to customer on Apr-06-2022, but customer claiming that she has not received the order, kindly check and share with us the POD and customer ID.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Atef</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4150173:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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