Subject: New Reply Received - Damaged WWD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 May 2022 11:41:12 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Damaged WWD  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I don’t think it is fair for this return to take this long. First I received a damaged product and now it is a week and no news of return collection. My money is stuck, I have lost the offer price,
 and am having to waste so much time and energy chasing the customer service team to come collect the damaged goods delivered to me and return my money.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I am shocked this is how an age old customer is treated. I am having serious doubts of purchasing with the group again if this is the kind of mental torture I have to go through!</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Kind regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Salman</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Salman Siddiqui</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please accept our full apologies for the inconvenience caused.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is
 not repeated in the future.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to contact us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4261672:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4261672