Subject: New Reply Received - Wrong Item Received Order Number 6140188312
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 May 2022 11:28:31 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Wrong Item Received Order Number 6140188312  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">I have returned the product please refund money into my account.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 29 Apr 2022 at 11:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us.<br>
<br>
We have forwarded the images to our concerned team at this time to ensure such instance does not repeat. We will request you to please return the item<br>
at this time for a return and refund by one the following steps:<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>1.You can let us know the name of the exact item which you wish to return and we will be happy to create the return for you.</div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>2. You can also book the return online. You can log into your account and go to Order History. <br>
Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We hope this helps and have a great day! Stay Safe!<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,<br>
The Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4268853