Subject: New comment - [#4118231] Return issue
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Apr 2022 04:50:47 +0000

There is a new comment in the ticket submitted by Mohammed yahya to HelpCPAE   Comment added by : Sameer Hasan  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAM1537177F883F4868A94880C7FCD9F54E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a> ,</div>
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<div class="MsoNormal">Return request was cancelled due to failed many times. Please share the new return request number.</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 27, 2022 1:11 AM<br>
<b>To:</b> Sameer Hasan &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; OLM DXB &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - Return issue</div>
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<div class="MsoNormal">Hi <a id="OWAAM25AAFCEF01E146B49D9E7308A385982B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sameer Hasan</span></a>,</div>
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<div class="MsoNormal">Reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, April 24, 2022 10:19 PM<br>
<b>To:</b> Sameer Hasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - Return issue</div>
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<div class="MsoNormal">Hi <a id="OWAAM080CD400D3C346EC92BB3DB961A09327" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sameer Hasan</span></a>,</div>
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<div class="MsoNormal">What is the update for the collection ?</div>
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<b>From:</b> Sameer Hasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, April 13, 2022 8:56 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - Return issue</div>
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<div class="MsoNormal">Dear <a id="OWAAMB6F28BB8EE714A90B828F2F2BA9F7239" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a> ,</div>
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<div class="MsoNormal">Collection has been arranged today</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, April 13, 2022 12:31 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Hasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - Return issue</div>
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<div class="MsoNormal">Hi <a id="OWAAM32E2EB35C0F94467B78FB92116444057" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sameer Hasan</span></a>
<a id="OWAAM753C13AAD2C04FB4A512F66B24552EFD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@OLM DXB</span></a>,</div>
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<div class="MsoNormal">Can you please assist to get the order picked up ASAP:</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247;background:white">Order ID: 9561207316</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247;background:white">RVP :
</span>RP040322002899</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, April 12, 2022 8:24 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - Return issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">Hi Faraz Lohani,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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Return issue</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Late Collection<br>
Hi Team,<br>
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Problem Statement: Late collection<br>
Order Date : 4/3/22 12:11 PM<br>
Order ID: 9561207316<br>
Tracking ID: RP040322002899<br>
Phone number: +971503477515<br>
Address: Sharjah Industrial No. 18 Building World of jumping, Office No. 1, Master Bin Karam Construction Company<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised first return request on <span style="color:black">
26/03/2022</span> date. And second one on 03/04/2022 But the item still not collected.<br>
Please collect the item on priority.<br>
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Regards,<br>
Mohammed Yahya</span></div>
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<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4118231" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4118231</a>
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