Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 20:17:37 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">The pick up last april 19 so why you did not recieve it..???</div>
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<div>On Mon, 25 Apr 2022, 2:31 pm Norhata Paglala, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thank you for your response. </div>
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<div dir="ltr" class="gmail_attr">On Mon, 25 Apr 2022, 9:16 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,<br>
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<div>Thank you for reaching out to us.<br>
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<div>We sincerely apologize for this unexpected delay. We have checked and as we can see from the tracking of your return, it appears that the courier partner have not delivered the items to our warehouse yet. We will get in touch with the courier partner and will ask them to deliver the items to our warehouse asap.<br>
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<div>Once we have received the items at the warehouse, a refund for the same will be processed within 1-2 working days from quality check and an email notification will be sent to you.<br>
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<div>We hope this helps and have a great day! Stay Safe!<br>
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<div>Your Friends,<br>
The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4230061