Subject: Note Added - [#5940317] Update address | 6814716200
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 12:13:04 +0000 (UTC)

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940317    Subject:  Update address | 6814716200   Requester: Saadaradhi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Since shipment exceeded maximum retention period, shipment will be returned to Landmark.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Marniel Baul <br>
<b>Sent:</b> Thursday, March 30, 2023 4:11 PM<br>
<b>To:</b> 'Home Box' &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#5940317] - Update address | 6814716200</div>
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Please note the customer address provided seems to be the same as mentioned on the AWB. Please provide correct customer mobile number.
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<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'>Consignee</span></b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'>Sdh Radhi Alslmy</span></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'>128947</span></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'>Next to the Royal Hall - Main Street - Al Quraiyat</span></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'><a title="Open address details" rel="noreferrer"><span style="color:#3366CC">966556240631</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, March 30, 2023 9:27 AM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5940317] - Update address | 6814716200</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement: Update Address.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 6814716200</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID: 48355842371</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Customer Address: Al-Jumum - Al-Qurayyat - next to the Royal Hall</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Address link :
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaps.google.com%2F%3Fq%3D21.6524732%2C39.6326845%26hl%3Dar-SA%26gl%3Dsa&amp;data=05%7C01%7Cmarniel%40aramex.com%7C4078b4dc514141448c6308db30df5f5e%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638157508182437996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=rQFF9VsO0IievRY1MNieX50SOoGOYn9SHD7cfC8yQbs%3D&amp;reserved=0" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5;text-decoration:none">https://maps.google.com?q=21.6524732,39.6326845&amp;hl=ar-SA&amp;gl=sa</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Customer Number : 556240631</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update the address and arrange the delivery as soon as possible.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks&amp;Regards.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 29 Mar at 1:12 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F5940317&amp;data=05%7C01%7Cmarniel%40aramex.com%7C4078b4dc514141448c6308db30df5f5e%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638157508182437996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=%2FE5vLxWvzfszYQDl2rnOUTM9EkHXmFGZ4FuBwM3%2FrhY%3D&amp;reserved=0" rel="noreferrer">
#5940317</a> raised by Saadaradhi (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Update Address.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6814716200</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: 48355842371</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer Address: Al-Jumum - Al-Qurayyat - next to the Royal Hall</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Address link : <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaps.google.com%2F%3Fq%3D21.6524732%2C39.6326845%26hl%3Dar-SA%26gl%3Dsa&amp;data=05%7C01%7Cmarniel%40aramex.com%7C4078b4dc514141448c6308db30df5f5e%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638157508182437996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=rQFF9VsO0IievRY1MNieX50SOoGOYn9SHD7cfC8yQbs%3D&amp;reserved=0" rel="noreferrer">https://maps.google.com?q=21.6524732,39.6326845&amp;hl=ar-SA&amp;gl=sa</a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer Number : 556240631</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly update the address and arrange the delivery as soon as possible.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks&amp;Regards.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 28 Mar at 8:51 PM
<span class="separator">, Saadaradhi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Roboto",serif'>لو سمحتوا عندي شحنه من عندكم صارلها عشره ايام ماوصلت مو طبيعي التاخير اذا ممكن تكلمون الشركه تسرع الشحن</span><span style='font-family:"Roboto",serif'></span>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>06:53 pm</span></div>
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<span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>06:58 pm</span>
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#828282'>Ali Hazzaa assigned the ticket to </span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#4F4F4F'>themselves</span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#828282'>.</span>
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<div class="MsoNormal" style="background:#F8F9FB"><b><span style='font-size:10.5pt;font-family:"Roboto",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b></div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>مرحبا شكرا لتواصلكم معنا , يرجى تززويدنا برقم الطلب </span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>06:59 pm</span></div>
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<span style='font-size:10.5pt;font-family:"Roboto",serif'>AH</span>
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif'>وجِم</span></b><b><span style='font-size:10.5pt;font-family:"Segoe UI Symbol",sans-serif'>♡</span></b><b><span style='font-size:10.5pt;font-family:"Roboto",serif'></span></b>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>6814716200</span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>07:00 pm</span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><b><span style='font-size:10.5pt;font-family:"Roboto",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b></div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>عزيزنا العميل من فضلك تزويدنا بعنوانك الكامل مع اسم الحي و الشارع ورقم البيت وموقعكم على الخريطه ليتم تحديث معلوماتكم و خدمتكم على أكمل
 وجه</span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>07:55 pm</span></div>
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<span style='font-size:10.5pt;font-family:"Roboto",serif'>AH</span>
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif'>وجِم</span></b><b><span style='font-size:10.5pt;font-family:"Segoe UI Symbol",sans-serif'>♡</span></b><b><span style='font-size:10.5pt;font-family:"Roboto",serif'></span></b>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>الجموم -القريات _ بجانب القاعه الملكيه</span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>08:01 pm</span></div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>دبوس مثبّت</span></div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>بالقرب من القريات، الغزيات، الجموم</span></div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaps.google.com%2F%3Fq%3D21.6524732%2C39.6326845%26hl%3Dar-SA%26gl%3Dsa&amp;data=05%7C01%7Cmarniel%40aramex.com%7C4078b4dc514141448c6308db30df5f5e%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638157508182437996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=rQFF9VsO0IievRY1MNieX50SOoGOYn9SHD7cfC8yQbs%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:#FF0C8B;text-decoration:none">https://maps.google.com?q=21.6524732,39.6326845&amp;hl=ar-SA&amp;gl=sa</span></a></span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>08:01 pm</span></div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB"><span style='font-size:10.5pt;font-family:"Roboto",serif'>البيييت ماله رقم بس هذا العنوان يوصل مضبوط</span></div>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>08:01 pm</span></div>
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<span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>10:04 pm</span>
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#828282'>TAHER MD assigned the ticket to </span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#4F4F4F'>themselves</span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#828282'>.</span>
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<span style='font-size:9.0pt;font-family:"Roboto",serif;color:#828282'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#4F4F4F'></span>
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<div class="MsoNormal" style="background:#FFF9C2"><span style='font-size:10.0pt;font-family:"Roboto",serif;color:#4F4F4F'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#FF0C8B;text-decoration:none">[email-masked]</span></a></span></div>
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<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>10:20 pm</span></div>
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:white;background:#FC086E'><img id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTk2NDg3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SsmS67fAzdIshuLY8rjPEGKBc4DIHgiZX6qduzNE-lU"></span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#4F4F4F'></span>
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<div class="MsoNormal" style="background:#F8F9FB"><b><span style='font-size:10.5pt;font-family:"Roboto",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b></div>
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<span style='font-size:10.5pt;font-family:"Roboto",serif'> اعتذر منك عن المتاعب التي واجهتك و سيتم الان رفع هذه القضية الى الجهة المعنية بخصوص تحدث العنوان  و سيتم إسراع في توصيل الطلب و ايضاً سنتواصل مع فريق ارميكس  لتوصيل الطلب في اقرب وقت ممكن .<br>
<br>
سيتواصل معك فريقنا عبر الايميل الخاص بك<br>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#FF0C8B;text-decoration:none">[email-masked]</span></a><br>
لإبلاغك اي مستجدات جديدة</span>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>10:17 pm</span></div>
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<span style='font-size:10.5pt;font-family:"Roboto",serif'>_S</span>
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif'>وجِم</span></b><b><span style='font-size:10.5pt;font-family:"Segoe UI Symbol",sans-serif'>♡</span></b><b><span style='font-size:10.5pt;font-family:"Roboto",serif'></span></b>
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<span style='font-size:10.5pt;font-family:"Roboto",serif'>تمام شكرا يعطيكم العافيه</span><span style='font-size:10.5pt;font-family:"Segoe UI Emoji",sans-serif'>✨</span><span style='font-size:10.5pt;font-family:"Roboto",serif'></span>
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<div class="MsoNormal" style="background:#F8F9FB"><span style='font-size:8.5pt;font-family:"Roboto",serif;color:#828282'>10:18 pm</span></div>
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<span style='font-size:9.0pt;font-family:"Roboto",serif;color:#828282'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#4F4F4F'></span>
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<div class="MsoNormal" style="background:#FFF9C2"><span style='font-size:10.0pt;font-family:"Roboto",serif;color:#4F4F4F'>Update address | 6814716200</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5940317:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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