Subject: New Reply Received - late order HH | 6814007104
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 08:40:36 +0000 (UTC)

Hi TAHER MD,  The customer has responded to the ticket.  late order HH | 6814007104  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/9VYNrfG1S_Cddve0yEHxkA~~/AALN9wA~/RgRl_pV-PVcDc3BjQgpkEP5hHWT3fwCQUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed shipment is currently scheduled for delivery and will be attempted on urgent basis at the earliest convenience.<br>
<br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/3/2023 10:49 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5906268] - late order HH | 6814007104<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr">
<br>
Order Date : Mar 16, 2023<br>
Order ID:  6814007104<br>
Tracking ID: SD010132150<br>
<br>
Assistance Required: Urgent delivery<br>
<br>
Issue Description: The order was shipped since  (Mar 17, 2023), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.<br>
<br>
Thank You &amp; Regards,<br>
The Support Team.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 22 Mar at 1:22 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>
<span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5906268" rel="noreferrer">#5906268</a> raised by Aannaan577 ([email-masked]).</span><br>
 </div>
</div>

<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div dir="ltr">
<br>
<span class="separator">Order Date : Mar 16, 2023<br>
Order ID:  6814007104<br>
Tracking ID: SD010132150<br>
<br>
Assistance Required: Urgent delivery<br>
<br>
Issue Description: The order was shipped since  (Mar 17, 2023), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.<br>
<br>
Thank You &amp; Regards,<br>
The Support Team.<br>
Taher</span>
</div>
</div>

<div> </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Wed, 22 Mar at 12:44 AM <span class="separator">, Aannaan577 &lt;[email-masked]&gt; wrote: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>
<div style="margin-top:12px;padding-bottom:5px">
<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">الو</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:35.8594px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">12:48 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:5px">
<div> </div>

<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">ماجانا المندوب</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:88.9531px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">12:48 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:5px">
<div> </div>

<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">اليوم</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:44px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">12:48 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-top:12px;padding-bottom:5px">
<div>
<div style="margin-bottom:0.3em;font-weight:bold;padding-top:3px"><span class="separator"><span class="separator">[email-masked]</span></span></div>

<div>
<div>
<div>
<div style="text-align:left;width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px"><span class="separator"><span class="separator">بخصوص الطلب برقم (6814007104  ) كان من المفترص يتم تسليم الشحنة ( 21 مارس 2023 ). ونود اعلامكم انه تم اعلامنا من قبل شريك النقل لقد اتصل على الرقم (  557710316 ) ولم يكون هناك رد هل يمكنك من فضلك تأكيد رقم التواصل أنه صحيح ويستقبل مكالمات. يرجى تزويدنا برقم التواصل لكي يتم تحديثه.</span></span></div>
</div>
</div>
</div>

<div style="width:579.688px"> </div>
</div>
</div>
</div>
</div>

<div><span class="separator"><span class="separator">01:51 am</span></span></div>
</div>
</div>

<div>
<div><span class="separator"><span class="separator"><span style="width:28px">TM</span></span></span></div>
</div>
</div>
</div>

<div>
<div style="margin:16px 0px">
<div><span class="separator"><span class="separator">01:51 am</span></span></div>

<div><span class="separator"><span class="separator">TAHER MD changed the ticket status to closed.</span></span></div>
</div>
</div>

<div>
<div style="margin-top:12px;padding-bottom:5px">
<div>
<div><span class="separator"><span class="separator"><span style="width:28px">HA</span></span></span></div>
</div>

<div>
<div style="margin-bottom:0.3em;font-weight:bold;padding-top:3px"><span class="separator"><span class="separator">N&#128147;o&#128147;F</span></span></div>

<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">رقم قبل يومين اتصل بس مرة</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:153.156px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">01:58 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:5px">
<div> </div>

<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">ولاشفت رساله واتس</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:115.203px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">01:58 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:5px">
<div> </div>

<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">مفروض تتصل واتس</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:118.031px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">01:58 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:5px">
<div> </div>

<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">يرسل</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:48.7812px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">01:58 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:5px">
<div> </div>

<div>
<div>
<div>
<div>
<div style="width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px">
<div><span class="separator"><span class="separator">قد مرة طلبت ورجع طلبي</span></span></div>
</div>
</div>
</div>
</div>

<div style="width:136.406px"> </div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-left:6px;padding:0.5em 4px 0px 0px"> </div>

<div><span class="separator"><span class="separator">01:59 am</span></span></div>
</div>
</div>
</div>
</div>
</div>

<div>
<div style="margin-top:12px;padding-bottom:5px">
<div>
<div style="margin-bottom:0.3em;font-weight:bold;padding-top:3px"><span class="separator"><span class="separator">[email-masked]</span></span></div>

<div>
<div>
<div>
<div style="text-align:left;width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px"><span class="separator"><span class="separator"> اعتذر منك عن المتاعب التي واجهتك و سيتم الان رفع هذه القضية الى الجهة المعنية و سيتم إسراع في توصيل الطلب و ايضاً سنتواصل مع فريق شيبا لتوصيل الطلب في اقرب وقت ممكن .<br>
<br>
سيتواصل معك فريقنا عبر الايميل الخاص بك<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
لإبلاغك اي مستجدات جديدة</span></span></div>
</div>
</div>
</div>

<div style="width:579.688px"> </div>
</div>
</div>
</div>
</div>

<div><span class="separator"><span class="separator">02:11 am</span></span></div>
</div>
</div>

<div>
<div><span class="separator"><span class="separator"><span style="width:28px">TM</span></span></span></div>
</div>
</div>
</div>

<div>
<div style="padding-bottom:10px">
<div>
<div>
<div>
<div>
<div style="text-align:left;width:579.688px">
<div>
<div style="padding:8px 12px">
<div>
<div>
<div style="line-height:18.38px;font-size:14px"><span class="separator"><span class="separator">late order HH | 6814007104  </span></span></div>
</div>
</div>
</div>

<div style="width:202.453px"> </div>

<div><span class="separator"><span class="separator"><img alt="reply" class="fr-fil fr-dib" src="https://app.delightchat.io/icons/reply.svg" style="border-style:none">Reply </span></span></div>
</div>
</div>
</div>
</div>

<div><span class="separator"><span class="separator">02:12 am</span></span></div>
</div>
</div>

<div> </div>
</div>
</div>

<div>
<div>
<div>
<div style="margin-bottom:0.3em"><span class="separator"><span class="separator">[email-masked]</span></span></div>

<div style="width:579.688px;margin-left:auto;text-align:left">
<div style="font-size:13px;margin-bottom:12px">
<div>
<div>
<div>
<div dir="ltr"><span class="separator"><span class="separator">late order HH | 6814007104</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<span class="separator"><span class="separator"> </span> </span>
</blockquote>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/FkW5FMBTLurefAVUo_O1jA~~/AALN9wA~/RgRl_pV-PlcDc3BjQgpkEP5hHWT3fwCQUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5906268