Subject: New Reply Received - late order HH | 6811247003
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 08:12:21 +0000

Hi TAHER MD,  The customer has responded to the ticket.  late order HH | 6811247003  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/VCMrSZZ2FNro1hJm5fAF3g~~/AALN9wA~/RgRl8V_hPVcDc3BjQgpkDWEsEGS0at4PUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,  <br>
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Kindly note the customer's address is in a remote area, we will do our best to arrange the delivery at the earliest convenience. <br>
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Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/3/2023 3:17 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5843443] - late order HH | 6811247003<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5843443" rel="noreferrer">#5843443</a> raised by فاطمه الغامدي ([email-masked]).</div>
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<div>Hi Team,</div>

<div dir="ltr">Order Date : Mar 9, 2023 </div>

<div dir="ltr">Order ID:  6811247003</div>

<div dir="ltr">Tracking ID: SD010068728</div>

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<div>Assistance Required: Urgent delivery</div>

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<div dir="ltr">Issue Description: The order was shipped since  (Mar 9, 2023 ), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.</div>

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<div>Thank You &amp; Regards,</div>

<div>The Support Team.</div>
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<blockquote class="freshdesk_quote">On Tue, 14 Mar at 2:15 AM <span class="separator">, فاطمه الغامدي &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">السلام عليكم</span></div>

<div><span class="separator">انا طلبت منكم طلبيه ودفعت ثمنها .. والى الان ما ارسلتو لي رقم الطلبيه ولا موعد التسليم</span></div>
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<div><span class="separator">Mar 13, 07:12 pm</span></div>
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<div><span class="separator">Mar 13, 10:10 pm</span></div>

<div><span class="separator">TAHER MD changed the ticket status to closed.</span></div>
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<span class="separator">وعليك السلام ورحمة الله وبركاتة<br>
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هل يمكنك مشاركة رقم طلبك حتى أتمكن من مساعدتك بشكل أفضل؟</span><br>
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<div><span class="separator">Mar 13, 10:10 pm</span></div>
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<div><span class="separator"><span style="width:28px">TM</span></span></div>
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<div><span class="separator">02:37 am</span></div>
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<div><span class="separator">هذي طلعتها من الايميل</span></div>
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<div><span class="separator">02:37 am</span></div>
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<div><span class="separator">03:40 am</span></div>
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<div><span class="separator">03:42 am</span></div>

<div><span class="separator">TAHER MD changed the ticket status to closed.</span></div>
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<span class="separator">اعتذر منك عن المتاعب التي واجهتك و سيتم الان رفع هذه القضية الى الجهة المعنية و سيتم إسراع في توصيل الطلب و ايضاً سنتواصل مع فريق شيبا لتوصيل الطلب في اقرب وقت ممكن .<br>
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سيتواصل معك فريقنا عبر الايميل الخاص بك<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
لإبلاغك اي مستجدات جديدة</span><br>
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<div><span class="separator">03:42 am</span></div>
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<div dir="ltr"><span class="separator">late order HH | 6811247003</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/fv4ARu7kdWonl1A5vkh0dg~~/AALN9wA~/RgRl8V_hPlcDc3BjQgpkDWEsEGS0at4PUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5843443