Subject: Note Added - [#5821587] Damaged | 6809053083 new crm : 4686927
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 12:48:34 +0000

Hi ,    Khil Basnet added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5821587    Subject:  Damaged | 6809053083 new crm : 4686927   Requester: Sweet.amo0ola    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear team ,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Noted …  we will arrange team to replace the damage part within 2 days
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>KB basnet
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<div class="MsoNormal">Sent from <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, March 10, 2023 3:49:11 AM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AmirKhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5821587] - Damaged | 6809053083 new crm : 4686927</span> </div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5821587" rel="noreferrer">
#5821587</a> raised by Sweet.amo0ola (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt">Problem Statement:  WWD DAMAGED ITEM</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Order Date : 02-Mar-2023<br>
Schedule Date: 08-Mar-2023</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Order ID: 6809053083 <br>
CRM ID: 4686927 </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt">Assistance Required: Damaged Item Recieved</span></div>
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<strong><span style="font-size:10.5pt">Dear Team, as per customer received broken item, please update urgently.</span></strong><span style="font-size:10.5pt"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt">Regards,<br>
Taher.</span></div>
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<span style="font-size:10.5pt">On Fri, 10 Mar at 3:07 AM <span class="xseparator">
, Sweet.amo0ola &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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أمل الشريِّف</span></b></div>
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<div class="MsoNormal" style="line-height:13.8pt"><span style="font-size:10.5pt">جبتولي طاوله مكسوره واتصل على الرقم محد يرد اكلمكم واتس محد يرد ايش اسووووي</span></div>
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<span style="font-size:10.5pt;color:#828282">Ali Hazzaa assigned the ticket to </span><span style="font-size:10.5pt;color:#4F4F4F">themselves</span><span style="font-size:10.5pt;color:#828282">.</span>
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<div class="MsoNormal" style="line-height:13.8pt"><span style="font-size:10.5pt">نعتذر عن المشكله ارجو منكم تزويدنا الايميل الخاص بكم مع اسم المنتج المكسور وصوره عنه كي نتحقق من الامر </span></div>
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<div class="MsoNormal" style="line-height:13.8pt"><span style="font-size:10.5pt">عزيزي العميل هل تم الكسر اثناء التركيب ؟<br style="box-sizing:border-box">
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<span style="font-size:10.5pt;color:black">AM</span><span style="font-size:10.5pt"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt">أمل الشريِّف</span></b></div>
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<div class="MsoNormal" style="line-height:13.8pt"><span style="font-size:10.5pt">لا وصلني الكرتون وفكيته لقيتها كذا مكسوره</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#828282">Mar 09, 05:46 pm</span></div>
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<div class="MsoNormal" style="line-height:13.8pt"><span style="font-size:10.5pt">ماطلبت تركيب</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#828282">Mar 09, 05:46 pm</span></div>
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<div class="MsoNormal" style="line-height:13.8pt"><span style="font-size:10.5pt">لمن فكيت التغليف الابيض حصلت ان الزاويه مكسوره ورجعتها الان في كرتونها كما كانت</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#828282">Mar 09, 05:47 pm</span></div>
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<div class="MsoNormal"><b><span style="font-size:10.5pt"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b></div>
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<span style="font-size:10.5pt;color:black">شكرا</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">لتزويدنا</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">بالمعلومات</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">اللازمة</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">،</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">نؤكد</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">لك</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">انه</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">تم</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">رفع</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">حالتك</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">لجهتنا</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">المعنية</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">تحت</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">رقم</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">الشكوى</span><span style="font-size:10.5pt;font-family:Roboto;color:black"> (4686927),
</span><span style="font-size:10.5pt;color:black">وسيتواصل</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">معك</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">أحد</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">زملائنا</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">من</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;font-family:Roboto;color:black"> </span><span style="font-size:10.5pt;font-family:Roboto;color:black">3</span><span style="font-size:10.5pt;color:black">الى</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
 5 </span><span style="font-size:10.5pt;color:black">ايام</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">عمل</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">لمساعدتك</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">في</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">حل</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">هذه</span><span style="font-size:10.5pt;font-family:Roboto;color:black">
</span><span style="font-size:10.5pt;color:black">المشكلة</span><span style="font-size:10.5pt;font-family:Roboto;color:black">.</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:black"><img width="14" height="10" style="width:.1458in;height:.1041in" id="_x0000_i1026" src="https://app.delightchat.io/icons/reply.svg" alt="reply"></span><span style="font-size:10.5pt;font-family:Roboto;color:black">Reply
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