Subject: New Reply Received - Update the customer number to ( 0557536879) | 6807947472
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 10:43:09 +0000

Hi TAHER MD,  The customer has responded to the ticket.  Update the customer number to ( 0557536879) | 6807947472  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/lpg-zbsZeaq1Xvv6SOme2g~~/AALN9wA~/RgRl6Zo5PVcDc3BjQgpkALlmCGTRXdQWUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed shipment was delivered successfully to the customer on 7/3/2023 9:58:15 PM.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>8/3/2023 2:19 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5802820] - Update the customer number to ( 0557536879) | 6807947472<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div> </div>
</div>

<div>Hi Team,</div>

<div> </div>

<div dir="ltr">Order<br>
 </div>

<div dir="ltr">Date : Feb 27, 2023</div>

<div dir="ltr">Order ID: 6807947472</div>

<div dir="ltr">Tracking ID: SD009991772<br>
 </div>

<div dir="ltr">Assistance Required: arrange the delivery as soon as possible</div>

<div dir="ltr"> </div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Issue Description: Customer placed the order on (</span><span dir="ltr" style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">27-2-2023</span><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">). But the order is still not delivered.</span>
</div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Kindly contact the customer on the following phone number (</span><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap"><span dir="ltr" style="font-weight:700">0557536879</span><span style="font-weight:700"><span dir="ltr"> </span></span></span><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">) to arrange an urgent delivery.</span>
</div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>

<div> </div>

<div> </div>

<div>Thank You &amp; Regards,</div>

<div dir="ltr">The Support Team.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 7 Mar at 12:44 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5802820" rel="noreferrer">#5802820</a> raised by r. ().</span></div>
</div>

<div dir="ltr">
<div> </div>
</div>

<div dir="ltr">
<div><span class="separator">Hi Team,</span></div>

<div> </div>

<div dir="ltr">
<span class="separator">Order</span><br>
 </div>

<div dir="ltr"><span class="separator">Date : Feb 27, 2023</span></div>

<div dir="ltr"><span class="separator">Order ID: 6807947472</span></div>

<div dir="ltr">
<span class="separator">Tracking ID: SD009991772</span><br>
 </div>

<div><span class="separator">Assistance Required: Update the contact number &amp; arrange the delivery as soon as possible,</span></div>

<div><span class="separator"> </span></div>

<div><span class="separator">The New contact number: (<span dir="ltr" style="font-weight:700"> 0557536879</span><span style="font-weight:700"> </span>), Kindly update the contact number and do the needful,</span></div>

<div> </div>

<div><span class="separator">Thank You &amp; Regards,</span></div>

<div><span class="separator">The Support Team.</span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Mon, 6 Mar at 11:57 PM <span class="separator">, r. &lt;&gt; wrote: </span></span>

<table style="margin-left:auto;margin-right:auto">
<tbody>
	<tr>
	<td>
	<table style="margin:0px auto;background:#f4f8fa;padding:0 15px;min-width:500px;margin:0px">
	<tbody>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">r.</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/toast.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">الرقم ذا 0557536879</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">06:34 PM, 05th Mar</span></span></div>
		<span class="separator"><span class="separator"> </span></span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">r.</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/toast.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">الرقم ذا 0557536879</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">06:34 PM, 05th Mar</span></span></div>
		<span class="separator"><span class="separator"> </span></span>
</td>
		</tr>
		<tr></tr>
	</tbody>
	</table>
	</td>
	</tr>
	<tr>
	<td>
	<table style="margin:10px auto;padding:0 20px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;color:#333;line-height:1.4;margin:0px;min-width:100%">
	<tbody>
		<tr>
		<td style="text-align:center"><span class="separator"><span class="separator"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/709932231617578" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></span></span></td>
		</tr>
	</tbody>
	</table>
	</td>
	</tr>
</tbody>
</table>
<span class="separator"><span class="separator"> </span> </span>
</blockquote>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/9fsLNV8Krv-Y_cEu61jndQ~~/AALN9wA~/RgRl6Zo5PlcDc3BjQgpkALlmCGTRXdQWUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5802820