Subject: New Reply Received - late order HH | 6802582077
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 14:04:08 +0000

Hi TAHER MD,  The customer has responded to the ticket.  late order HH | 6802582077  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/4Dexgu26_dxRh749nmmGug~~/AALN9wA~/RgRl1LFUPVcDc3BjQgpj5dR982ME1lt-UhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear team, <br>
<br>
The mentioned shipment was marked for return and can not be arranged for delivery from our side. Please advise further instructions. 
<div>Best regards,<br>
<span class="labelnormal"><span class="labelname_sf">Ali Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/2/2023 5:50 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5724989] - late order HH | 6802582077<br>
 
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<div dir="ltr">reminder</div>

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<div>Hi Team,<br>
 </div>

<div dir="ltr">Order Date : Feb 6, 2023</div>

<div dir="ltr">Order ID:  6802582077</div>

<div dir="ltr">Tracking ID: SD009850980</div>

<div> </div>

<div>Assistance Required: Urgent delivery</div>

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<div dir="ltr">Issue Description: The order was shipped since  ( Feb 6, 2023 ), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.</div>

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<div>Thank You &amp; Regards,</div>

<div dir="ltr">The Support Team.</div>

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<blockquote class="freshdesk_quote">On Sat, 18 Feb at 4:10 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5724989" rel="noreferrer">#5724989</a> raised by . ().</span></div>
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<span class="separator">Hi Team,</span><br>
 </div>

<div dir="ltr"><span class="separator">Order Date : Feb 6, 2023</span></div>

<div dir="ltr"><span class="separator">Order ID:  6802582077</span></div>

<div dir="ltr"><span class="separator">Tracking ID: SD009850980</span></div>

<div> </div>

<div><span class="separator">Assistance Required: Urgent delivery</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Issue Description: The order was shipped since  ( Feb 6, 2023 ), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.</span></div>

<div> </div>

<div><span class="separator">Thank You &amp; Regards,</span></div>

<div><span class="separator">The Support Team.</span></div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Sat, 18 Feb at 1:31 AM <span class="separator">, . &lt;&gt; wrote: </span></span>

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		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">طيب قبلنا الاعتذار بس للحين الطلبيه ماوصلت</span></span></div>
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		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">07:14 AM, 17th Feb</span></span></div>
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		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">طيب قبلنا الاعتذار بس للحين الطلبيه ماوصلت</span></span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">07:14 AM, 17th Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">TAHER</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_231ca3c6c160764101e50a9a4a0993f0eefe7bf4b9fecb1bad7b084041e442f0/img_d46l63l3l9_ce7a6536a5081c0e8a4a53eaa2f85414e559dfa6ad10488ae509a852690acfc3.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">مرة أخرى ، يرجى تقبل الاعتذار الصادق على هذا</span></span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">01:29 AM, 18th Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">TAHER</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_231ca3c6c160764101e50a9a4a0993f0eefe7bf4b9fecb1bad7b084041e442f0/img_d46l63l3l9_ce7a6536a5081c0e8a4a53eaa2f85414e559dfa6ad10488ae509a852690acfc3.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">سيتم الان رفع هذه القضية الى الجهة المعنية و سيتم إسراع في توصيل الطلب و ايضاً سنتواصل مع فريق شيبا لتوصيل الطلب في اقرب وقت ممكن .<br>
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		سيتواصل معك فريقنا عبر الايميل الخاص بك</span></span></div>

		<div><span class="separator"><span class="separator">[email-masked]</span></span></div>

		<div><span class="separator"><span class="separator">لإبلاغك اي مستجدات جديدة</span></span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">01:29 AM, 18th Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">TAHER</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_231ca3c6c160764101e50a9a4a0993f0eefe7bf4b9fecb1bad7b084041e442f0/img_d46l63l3l9_ce7a6536a5081c0e8a4a53eaa2f85414e559dfa6ad10488ae509a852690acfc3.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">لا تتردد التواصل معنا في حال كان لديك اي استفسار اخر</span></span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">01:30 AM, 18th Feb</span></span></div>
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		<td style="text-align:center"><span class="separator"><span class="separator"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/710986229649517" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></span></span></td>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5724989