Subject: Ticket Assigned - Conversation with agent
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jun 2022 17:49:07 +0000

Hi Nihal Alsaiari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with agent agent                    Bot:  Hi again! Bot:  Please enter your name Customer:  agent Bot:  Hi Agent ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6149979491 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:45 PM, 21st Jun                   Nihal                   Hello, my name is Nihal, thanks for contacting us, how may I help you?           09:46 PM, 21st Jun                
      agent                    6149979491           09:46 PM, 21st Jun                     agent                    5 days have been passed           09:46 PM, 21st Jun                     agent                    No news           09:46 PM, 21st Jun                   Nihal                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:47 PM, 21st Jun                   Nihal                   We sincerely apologize for any inconvenience caused,    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:47 PM, 21st Jun                   Nihal                   Is there anything else I can help you with?           09:47 PM, 21st Jun                     agent                    When           09:48 PM, 21st Jun                   Nihal                   as soon a
 s possible           09:48 PM, 21st Jun                   Nihal                   Is there anything else I can help you with?           09:48 PM, 21st Jun                     agent                    Ok           09:48 PM, 21st Jun                     agent                    No thanks           09:48 PM, 21st Jun                     agent                    Bye           09:48 PM, 21st Jun                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:48 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4527905