Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jun 2022 16:22:08 +0000

Hi Nihal Alsaiari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  00000 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  0 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  505 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6149971157 
 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:12 PM, 21st Jun                   Nihal                   Hello, my name is Nihal, thanks for contacting us, how may I help you?           08:12 PM, 21st Jun                     hi                    Where are my orders?           08:13 PM, 21st Jun                     hi                    Its been 5 days now           08:14 PM, 21st Jun                     hi                    Two orders still need to be returned           08:14 PM, 21st Jun                     hi                    Nihal?           08:15 PM, 21st Jun                   Nihal                   Could you please share 
 your order number so that I can assist you further?           08:15 PM, 21st Jun                     hi                    Can you please see my order list you will see two processing orders           08:15 PM, 21st Jun                     hi                    Ends with 1157 and 9968           08:17 PM, 21st Jun                   Nihal                   Please allow me a moment to check this for you.           08:17 PM, 21st Jun                     hi                    Yes sure           08:18 PM, 21st Jun                   Nihal                   We sincerely apologize for any inconvenience caused,    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:19 PM, 21st Jun                   Nihal                   Is there anything else I can help you with?           08:19 PM, 21st Jun                   Nihal   
                 It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:21 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4527546