Subject: Note Added - [#4442600] ترجيع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 14:48:40 +0000

Hi ,    Akash Datla added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4442600    Subject:  ترجيع    Requester: جوهره محمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">We attempted this order 3 times , but customer is not responding .
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, June 20, 2022 3:54 PM<br>
<b>To:</b> Bm olmriyadh &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4442600] - ترجيع</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">ANY UPDATE?</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Nihal</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 18 Jun at 6:31 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">Kindly update us on this issue.</span></strong><br>
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Problem Statement: Late collection<br>
Order Date : 21/05/2022<br>
Order ID: 6144854837<br>
Tracking ID: RP0526220006327<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 26/05/22 date. But the item still not collected.<br>
Please collect the item on priority.<br>
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Best Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 18 Jun at 6:30 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبًا عميلنا العزيز  , </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتواصلك معنا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt"> تقبلي كامل اعتذارنا على التأخير في معالجة طلبك. ​</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نتفهم أن هذا سيكون محبطًا حقًا لك ، لأنك لم تتلق أي تحديث بشأن ما يقلقك. يُرجى اعتبار هذا مثالًا نادرًا ، وتأكد من أن فريقنا يعمل على حل مشكلتك ، وسيعاود الاتصال بك في أقرب وقت ممكن.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يعمل فريقنا على حل مشكلتك ، وسنقوم بالرد عليك في أقرب وقت ممكن.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نأسف حقًا إذا استغرقت وقتًا أطول من المعتاد للرد عليك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">اصدقائك</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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