Subject: Note Added - [#4492606] Conversation with انا رافع طلب ارجاع من سبعه ايام
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 07:49:30 +0000

Hi ,    Abdulrahman Rdwan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4492606    Subject:  Conversation with انا رافع طلب ارجاع من سبعه ايام   Requester: Sanoo.11223    Note Content:   <div dir="ltr">Dear Team,<br><br>This case was replied to on another thread.<br><br>Best Regards,<br>
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<div>On Mon, Jun 13, 2022 at 7:36 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team,<br><br>Problem Statement: Late collection<br><br>Order ID: 6146932404<br>Tracking ID: SD007137354<br><br>Assistance Required: Need urgent collection<br>Issue Description: Customer raised a return request on 04/06/2022. But the items still not collected.<br>Please collect the items on priority.<br><br>Regards,</div>
<div>Nihal<span style="color:rgb(0,0,0)"><span style="font-size:11pt;font-family:Consolas,sans-serif;color:rgb(51,51,51);background-color:rgb(248,248,248);font-weight:700;font-variant-ligatures:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><br></span></span>
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                            On
                            Mon, 13 Jun at  6:29 PM
                            <span>,  Sanoo.11223 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">انا رافع طلب ارجاع من سبعه ايام</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left">
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<b>Bot: </b> أهلا مرة أخرى!<br><b>Bot: </b> يرجى إدخال اسمك<br><b>Customer: </b> انا رافع طلب ارجاع من سبعه ايام<br><b>Bot: </b> مرحبًا ، ماذا تحتاج للمساعدة؟<br><b>Customer: </b> عملية الإرجاع<br><b>Bot: </b> يرجى اختيار موقعك<br><b>Customer: </b> المملكة العربية السعودية<br><b>Bot: </b> </div>
<div>هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.</div>
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<br>طلب إرجاع المنتج أونلاين من حسابك.<br>أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<br>لمزيد من التفاصيل يرجى قراءة <a rel="noreferrer">عملية الإرجاع</a> في مركز المساعدة.</div>
<br><b>Bot: </b> هل تمكنت من حل الاستعلام الخاص بك<br><b>Customer: </b> لا<br><b>Bot: </b> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br><b>Customer: </b> Yes<br><div></div>
</div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">06:23 PM, 13th Jun</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Nihal</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_bca74aac780d9dcc6cf110925a93279ab13e13b5a5e8fa199775b7c40378a171/img_4u3tv2j9v5_fdebd925ed868f4d45ce01ee6b0fbe9d20425f2935e0c35ebf930bb1bf4aaa22.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>مرحبا ،شكرًا على تواصلك معنا و منحنا الفرصة لخدمتك, معك نهال. كيف يمكنني مساعدتك ؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">06:23 PM, 13th Jun</div>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Nihal</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_bca74aac780d9dcc6cf110925a93279ab13e13b5a5e8fa199775b7c40378a171/img_4u3tv2j9v5_fdebd925ed868f4d45ce01ee6b0fbe9d20425f2935e0c35ebf930bb1bf4aaa22.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>هل مازلتي معنا؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">06:27 PM, 13th Jun</div>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">انا رافع طلب ارجاع من سبعه ايام</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>عندي طلب ارجاع من السبت ماضي ماحد تواصل معي ولا محل ماكس راضي ياخذه مني الارجاع</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">06:27 PM, 13th Jun</div>    </td>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">انا رافع طلب ارجاع من سبعه ايام</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>6146932404</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">06:28 PM, 13th Jun</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Nihal</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_bca74aac780d9dcc6cf110925a93279ab13e13b5a5e8fa199775b7c40378a171/img_4u3tv2j9v5_fdebd925ed868f4d45ce01ee6b0fbe9d20425f2935e0c35ebf930bb1bf4aaa22.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>دقيقة من فضلك ليتم التحقق<br>إبقى معنا</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">06:28 PM, 13th Jun</div>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">انا رافع طلب ارجاع من سبعه ايام</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>تمام</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">06:28 PM, 13th Jun</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Nihal</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_bca74aac780d9dcc6cf110925a93279ab13e13b5a5e8fa199775b7c40378a171/img_4u3tv2j9v5_fdebd925ed868f4d45ce01ee6b0fbe9d20425f2935e0c35ebf930bb1bf4aaa22.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">06:28 PM, 13th Jun</div>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Nihal</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_bca74aac780d9dcc6cf110925a93279ab13e13b5a5e8fa199775b7c40378a171/img_4u3tv2j9v5_fdebd925ed868f4d45ce01ee6b0fbe9d20425f2935e0c35ebf930bb1bf4aaa22.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">06:28 PM, 13th Jun</div>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">انا رافع طلب ارجاع من سبعه ايام</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>لا شكرا</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">06:29 PM, 13th Jun</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Nihal</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_bca74aac780d9dcc6cf110925a93279ab13e13b5a5e8fa199775b7c40378a171/img_4u3tv2j9v5_fdebd925ed868f4d45ce01ee6b0fbe9d20425f2935e0c35ebf930bb1bf4aaa22.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>كان من دواعي سروري مساعدتكم. </div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">06:29 PM, 13th Jun</div>
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<tr><td style="text-align:center"><span style="font-size:13px;color:rgb(153,153,153)">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/622719001893033" style="font-weight:500;color:rgb(153,153,153);text-decoration:none" rel="noreferrer" target="_blank">Freshchat</a></span></td></tr>      </tbody>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Abdulrahman Rdwan</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962770753282</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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