Subject: New comment - [#4392700] Returns
From: Max <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Thu, 09 Jun 2022 09:46:10 +0000

There is a new comment in the ticket submitted by Nihal Alsaiari to HelpMaxAE   Comment added by : Sami S. AlQarni  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">hi <a id="OWAAM35FCD99118CF4FB5827F5526A4F1142E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sultan A. Hashem</span></a>
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">The customer paid the amount of 456 riyals through our website, also there was no response to deliver the shipment, so it was returned.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">BR.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"><img width="549" height="197" style="width:5.7187in;height:2.052in" id="_x0000_i1031" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzQ3NTExMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gCTjZloeWy9NwpwEAocEpsUtFrJB-jmECIIUoUUgHKE" data-id="2043347475110"></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0" width="442">
<tbody>
<tr>
<td>
<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="VERTICAL-ALIGN: middle; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0" width="80">
<tbody>
<tr>
<td style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
<a style="TEXT-DECORATION: none; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="#" rel="noreferrer"><img style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px auto; DISPLAY: block; PADDING-RIGHT: 0px" src="https://www.splonline.com.sa/emailSign/logo-xl.jpg" width="92" height="75">
</a>
</td>
</tr>
</tbody>
</table>
</td>
<td style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: #e5e5e5 3px solid; MARGIN: 0px; PADDING-RIGHT: 0px">
<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px 0px 0px 5px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr>
<td>
<h1 class="txt-dark" style="FONT-SIZE: 10px; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #153c3f; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px 0px 2px; PADDING-RIGHT: 0px">
<span style="FONT-SIZE: 10pt">Sami S. AlQarni</span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 10pt">سامي القرني</span> </h1>
</td>
</tr>
<tr>
<td>
<h6 class="txt-light" style="FONT-SIZE: 8px; FONT-FAMILY: 'Tahoma'; COLOR: #00c8e1; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px 0px 2px; PADDING-RIGHT: 0px">
<span style="FONT-SIZE: 8pt">Control Tower  Manager </span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt">مدير قسم برج التحكم</span> </h6>
</td>
</tr>
<tr>
<td align="left">
<h6 class="txt-light" style="FONT-SIZE: 8px; FONT-FAMILY: 'Tahoma'; FONT-WEIGHT: 500; COLOR: #00c8e1; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px 0px 2px; PADDING-RIGHT: 0px">
<span style="FONT-SIZE: 8pt">M. <font color="#153c3f">0555123643  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt; COLOR: #00c8e1">T. <font color="#153c3f">+966112897551</font>
</span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt; COLOR: #00c8e1">E. <font color="#153c3f">+17551</font>
</span></font></span>
</h6>
</td>
</tr>
<tr>
<td style="PADDING-BOTTOM: 5px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
<h6 class="txt-light" style="FONT-SIZE: 8px; FONT-FAMILY: 'Tahoma'; FONT-WEIGHT: 500; COLOR: #00c8e1; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px 0px 2px; PADDING-RIGHT: 0px">
<span style="FONT-SIZE: 8pt">E. <font color="#153c3f">[email-masked]</font></span> 
<span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt">W.</span> <a class="txt-light" style="FONT-SIZE: 8pt; TEXT-DECORATION: none; COLOR: #00c8e1; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="https://splonline.com.sa/" target="_blank" rel="noreferrer">
<font color="#153c3f">SPLonline.com.sa</font></a> </h6>
</td>
</tr>
<tr>
<td>
<table style="BORDER-TOP: 0px; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: #00c8e1 2px solid; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px" width="300" align="left">
<tbody>
<tr>
<td style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
<div class="txt-dark" style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma'; FONT-WEIGHT: 500; COLOR: #153c3f; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</div>
</td>
</tr>
<tr>
<td style="HEIGHT: 25px"><span style="FONT-SIZE: 8pt">Short Address:
<a title="National Short Address" class="socialLink" href="https://address.gov.sa/" rel="noreferrer">
RRRD2929</a></span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
<tbody>
<tr>
<td>
<hr>
<font color="gray">Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.</font>
</td>
</tr>
</tbody>
</table>
<span style="FONT-SIZE: 10pt"></span>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Sultan A. Hashem <br>
<b>Sent:</b> Thursday, June 9, 2022 12:30 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Ghadeer F. Siraj &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;; Prakash Iyangar &lt;[email-masked]&gt;; Sami S. AlQarni
 &lt;[email-masked]&gt;; Hassan M. AlAsiri &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]RE: Ticket Assigned - Returns</div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAM48C0C6FEEC884E67BFE074605A630900" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hassan M. AlAsiri</span></a> and
<a id="OWAAM35FA79DAEFE346C29861BDECCD0980A4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sami S. AlQarni</span></a>,
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE">Please can you check this online payment.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE">Thanks</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="442" style="width:331.5pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="80" style="width:60.0pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'><span style="color:blue"><img width="92" height="75" style="width:.9583in;height:.7812in" id="_x0000_i1025" src="https://www.splonline.com.sa/emailSign/logo-xl.jpg"></span></span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
<td style="border:none;border-left:solid #E5E5E5 2.25pt;padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="500" style="width:375.0pt;margin-left:3.75pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Sultan A. Hashem</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
<div></div></span>
</h1>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>  </span>
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>مدير مبيعات التجارة الإلكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>
</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'><div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>00966507155739 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T. |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'><div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 3.75pt 0cm">
<h6 style="margin:0cm;margin-bottom:.0001pt">
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
<a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a>
<div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" align="left" width="300" style="width:225.0pt;background:white;border-collapse:collapse;border:none">
<tbody>
<tr>
<td style="border:none;border-bottom:solid #00C8E1 1.5pt;padding:0cm 0cm 0cm 0cm">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="txt-dark" style="margin:0cm;margin-bottom:.0001pt"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-family:"Tahoma",sans-serif'>
<hr align="center">
</span></div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray'>Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.</span><span style='font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, June 7, 2022 1:19 PM<br>
<b>To:</b> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sultan A. Hashem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hassan M. AlAsiri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]RE: Ticket Assigned - Returns</div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAM02E5B7069AF04A5393AA12E2C3A51ED5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sultan A. Hashem</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Can you confirm if the order amount paid to you online was returned back to LMG as the order was marked as NDR and we need to do a refund for the customer.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, June 2, 2022 4:22 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sultan A. Hashem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hassan M. AlAsiri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]RE: Ticket Assigned - Returns</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">
<a id="OWAAM0F49EE67359348E89A0A3837218716FE" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sultan A. Hashem</span></a> Please help here ?</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="442" style="width:331.5pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="80" style="width:60.0pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<span style='font-family:"Tahoma",sans-serif;color:blue;border:solid windowtext 1.0pt;padding:0cm'><img width="92" height="75" style="width:.9583in;height:.7812in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzQ3NTExNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QFpV2I73LETdM584IDO0JODy1UDqlHvjVdW1o5JdjgQ" data-id="2043347475116" alt="Image removed by sender."></span><span style='font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
<td style="border:none;border-left:solid #E5E5E5 2.25pt;padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="500" style="width:375.0pt;margin-left:3.75pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير سراج</span><span lang="AR-SA" dir="RTL" style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>
</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'><div></div></span>
</h1>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>  </span>
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل عمليات التجارة الالكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>
</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'><div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>17834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'><div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 3.75pt 0cm">
<h6 style="margin:0cm;margin-bottom:.0001pt">
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
<a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a>
<div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="300" style="width:225.0pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="border:none;border-bottom:solid #00C8E1 1.5pt;padding:0cm 0cm 0cm 0cm">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="txt-dark" style="margin:0cm;margin-bottom:.0001pt"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-family:"Tahoma",sans-serif;color:black'>
<hr align="center">
</span></div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray'>Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.</span><span style='font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, June 2, 2022 3:11 PM<br>
<b>To:</b> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hassan M. AlAsiri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]RE: Ticket Assigned - Returns</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi <a id="OWAAMCCBB82A1525E4039B16919B698B7A715" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Was the amount returned back to LMG ?</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, June 2, 2022 4:03 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hassan M. AlAsiri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]RE: Ticket Assigned - Returns</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">Hello Faraz, </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Customer paid 456.0 SR and the shipment returned. </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Thank you </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="442" style="width:331.5pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="80" style="width:60.0pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<span style='font-family:"Tahoma",sans-serif;color:blue;border:solid windowtext 1.0pt;padding:0cm'><img width="92" height="75" style="width:.9583in;height:.7812in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzQ3NTExNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QFpV2I73LETdM584IDO0JODy1UDqlHvjVdW1o5JdjgQ" data-id="2043347475116" alt="Image removed by sender."></span><span style='font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
<td style="border:none;border-left:solid #E5E5E5 2.25pt;padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="500" style="width:375.0pt;margin-left:3.75pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير سراج</span><span lang="AR-SA" dir="RTL" style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>
</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'><div></div></span>
</h1>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>  </span>
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل عمليات التجارة الالكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>
</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'><div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>17834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'><div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 3.75pt 0cm">
<h6 style="margin:0cm;margin-bottom:.0001pt">
<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
<a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a>
<div></div></span>
</h6>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="300" style="width:225.0pt;background:white;border-collapse:collapse">
<tbody>
<tr>
<td style="border:none;border-bottom:solid #00C8E1 1.5pt;padding:0cm 0cm 0cm 0cm">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="txt-dark" style="margin:0cm;margin-bottom:.0001pt"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-family:"Tahoma",sans-serif;color:black'>
<hr align="center">
</span></div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray'>Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.</span><span style='font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, June 2, 2022 2:43 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> [EXTERNAL]RE: Ticket Assigned - Returns</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<div class="MsoNormal" style="line-height:12.0pt">
<strong><span style='font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:black'> : This email is not from Saudi Post | SPL. Do not click
 links or open attachments unless you know the sender and its content is safe.</span></strong><strong><span lang="en-AE" style='font-family:"Calibri",sans-serif;color:black'></span></strong>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">Hi <a id="OWAAMEF4B14F8A13D48078FD8F47B653AA646" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Update if the amount has been returned to LMG as the order has been marked as NDR and the customer paid to Saudi post online.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Amount : 456 SAR</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAM4CB0297C25EA46BC84B1ABFBF3DD3DF5" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ramesh Gottimukkala</span></a>
<a id="OWAAM29F526344CCC41ED9300815CFC39CF9B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Prakash Iyangar</span></a>
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, May 24, 2022 9:38 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - Returns</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div><span style="font-size:10.5pt;font-family:-apple-system">Hi Faraz Lohani,<br>
<br>
A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
<br>
Returns</span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
Order ID: 6136730953<br>
Order date: Apr 12, 2022</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
AWB: CRDSAL0480756122 The customer paid saudipost  for delivery of the COD order mentioned above, however, the order was not delivered and has been returned to WH.<br>
as per the last update from saudipost  they paid to Landmark amount of </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">    <br>
456 SAR, and the customer is asking now for a refund.<br>
<br>
PFA and advise.<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">S.Khalid</span></div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4392700" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4392700</a>
</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
<div></div>
</div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
<div></div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
<div></div>

</blockquote></div>