Subject: Ticket Assigned - Conversation with my name is emelyn guzman
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 15:39:34 +0000

Hi Nihal Alsaiari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is emelyn guzman my name is emelyn guzman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi my order no  6146573766 is having issue with delivery,can i request for the refund of my payment  thanks Bot:  Please enter your name Customer:  my name is emelyn guzman Bot:  Hi My Name Is Emelyn Guzman ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My
  Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502357860   
          07:33 PM, 08th Jun                   Nihal                   Hi Emely , thank you for getting in touch with us, my name is Nihal May i know how i can help you?           07:33 PM, 08th Jun                     my name is emelyn guzman                    I           07:34 PM, 08th Jun                     my name is emelyn guzman                    I am           07:34 PM, 08th Jun                     my name is emelyn guzman                    Waiting for my           07:34 PM, 08th Jun                     my name is emelyn guzman                    Order           07:34 PM, 08th Jun                   Nihal                   Could you please share your order number so that I can assist you further?           07:34 PM, 08th Jun                     my name is emelyn guzman                    Always udelivered due to wrong no           07:35 PM, 08th Jun                   Nihal                   Could you please share your order number so that I can assist you further?          
  07:35 PM, 08th Jun                     my name is emelyn guzman                    But SMS received also that m           07:35 PM, 08th Jun                     my name is emelyn guzman                    0502357860           07:36 PM, 08th Jun                   Nihal                   Please allow me a moment to check this for you.           07:36 PM, 08th Jun                   Nihal                   We sincerely apologize for any inconvenience caused,    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           07:37 PM, 08th Jun                   Nihal                   Is there anything else I can help you with?           07:37 PM, 08th Jun                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:39 PM, 08th Jun                 
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