Subject: Ticket Assigned - Conversation with tina xen
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 14:58:38 +0000

Hi Nihal Alsaiari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tina xen tina xen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tina xen Bot:  Hi Tina Xen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6147324835 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6147314835 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked]
 om Bot:  Please enter your number Customer:  0540913832            06:43 PM, 08th Jun                   Nihal                   Hello Tina, my name is Nihal, thanks for contacting us, how may I help you?           06:44 PM, 08th Jun                     tina xen                    hello nihal i want to ask about my order the buy 1 take 1 bidy mist,,i ordered 7 bottles assorted body mist so i should receive 14 bottles of ut right? why i only received 7?           06:46 PM, 08th Jun                   Nihal                   Could you please share your order number so that I can assist you further?           06:49 PM, 08th Jun                     tina xen                    0540913832           06:52 PM, 08th Jun                   Nihal                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:52 PM, 08th Jun                   Nihal                   We have forwarded your query to the concerned team and will be in touch with
  you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:56 PM, 08th Jun                   Nihal                   Is there anything else I can help you with?           06:56 PM, 08th Jun                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:58 PM, 08th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4470616