Subject: Ticket Assigned - Conversation with sadaf siddiqui
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 11:08:57 +0000

Hi Nihal Alsaiari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sadaf siddiqui sadaf siddiqui                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sadaf siddiqui Bot:  Hi Sadaf Siddiqui ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146790868 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582673417            09:45 PM, 05th Jun                   Nihal                   Hi Sadaf, thank you for getting in touch with us, my name is Nihal May i know how i can help you?           09:46 PM, 05th Jun                     sadaf siddiqui                    Actually I received my order one item was missing           09:46 PM, 05th Jun                     sadaf siddiqui                    6146790868           09:46 PM, 05th Jun                     sadaf siddiqui                    One gold color bracelet was not included in the package           09:47 PM, 05th Jun                   Nihal                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:47 PM, 05th Jun                   Nihal                   could you please provide me with the name of the missing item?           09:47 PM, 05th Jun                     sadaf siddiqui                    Ok, please           09:47 PM, 05th Jun                     sadaf siddiqui                    It’s set of 5 embellished bracelet           09:48 PM, 05th Jun                   Nihal                   We sincerely apologize for any inconvenience caused,    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:49 PM, 05th Jun                   Nihal                   Is there anything else I can help you with?           09:50 PM, 05th Jun                     sadaf siddiqui                    No that’s one only           09:50 PM, 05th Jun                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:50 PM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4455792