Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 15:28:16 +0000

Hi Nihal Alsaiari,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Dear at Max,<div dir="auto"><br></div>
<div dir="auto">I didn't receive any calls regarding my shipment from Max at all. </div>
<div dir="auto"><br></div>
<div dir="auto">This is not acceptable to me I have been waiting for my shipment over 10 days now.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jun 5, 2022, 16:40 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Alaa,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (0509153532 ) thrice on 3 different days but didn't receive any response from your end.</div>
<div><br></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR 173.92) on (4/06/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4420374