Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 14:36:01 +0000

Hi Nihal Alsaiari,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>Please reply correctly and read my message again. For your information I tried on the same day I received the message of promo code 28th May and match my first communication email date. </div>
<div>Firstly you are replying lately and with wrong information. I found your customer service is very bad. Just to answer customer email will it take this much of time it’s look something weird to me. </div>
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<div>See the below image as an evidence as you said promo code is applied. If it’s applied where is the discount. </div>
<div>8.90 is Shukran points redeemed. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDcwOTUyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OBi785hsP4YgpRexZ7MBQnDZ4vA9eyXm1T9wXaS9gP4" data-id="2043344709526" width="390" alt="image"><br><br><div dir="ltr">
<div><i><b>Thanks &amp; Regards</b></i></div>
<div><i><b>Mubashir</b></i></div>
<div><b><i>Mobile# +966502871440</i></b></div>Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 1 Jun 2022, at 3:17 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mohammed,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the voucher (HOLIDAY ) please note that the voucher has expired and is no longer working. However, we have checked the voucher (MISSYOU10 ) and it appears that the voucher has been applied successfully as per the attached. We kindly request you to try applying it once again. </div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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<img id="[email-masked]" alt="Voucher MISSYOU10  .PNG" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDcwOTUyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.r028BJ19XLbiJLEyy1j-YZlUNuRw20pvGBz2fS-u-mo" data-id="2043344709527">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4415285