Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 09:48:32 +0000 (UTC)

Hi Hilah Alolayan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Yes and if you would have read my messages properly you would have realized that the total refund amount should be 290 riyals and not 166.<div dir="auto"><br></div>
<div dir="auto">Hence everything is not in order and the case isn't resolved </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 2 Apr 2023, 12:28 pm Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We are following up with you regarding the following order number:  </div>

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<div>We have checked and as we can see a refund of amount SAR  166.6596 has been successfully processed on 04-03-2023 to the card ending in  1611. An email notification regarding the same was sent to your email address.</div>

<div> </div>

<div>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br>
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As your refund is being processed through our system, and everything appears to be in order, we would mark this customer support case as resolved. If for any reason you do not receive the amount in the coming few days, please free to write back to this email and we will reopen the case. I hope you are satisfied with our response to you today.</div>

<div> </div>

<div>We hope this this helps and have a great day! Stay Safe!</div>

<div> </div>

<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787608