Subject: Note Added - [#5846892] late collection
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 10:32:37 +0000

Hi ,    Abdullah Al-Sharif added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846892    Subject:  late collection   Requester: نوره    Note Content:   <div dir="ltr">
<div>Dear Team,</div>
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<div>Greetings,</div>
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<div>Kindly note that we'll collect the order at the earliest convenience. </div>
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Regards, </div>
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<div>On Tue, Mar 21, 2023 at 1:21 PM Karam AlAmmar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<a class="gmail_plusreply" id="m_9129459853618165764plusReplyChip-10" href="mailto:[email-masked]" target="_blank" rel="noreferrer">@Abdullah Al-Sharif</a>,</div>
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<div dir="ltr" class="gmail_attr">On Tue, Mar 21, 2023 at 8:51 AM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Hi Team,<br><br>Problem Statement: Late collection<br><br>Order ID:6808982315<br>Tracking ID:SD010083995<br><br>Assistance Required: Need urgent collection</div>
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<br>Issue Description: The customer raised a return request on 11-03-2023  date. But the items are still not collected. customer complaining that the pickup agent is contacting her from outside her city.</div>
<div dir="ltr"><strong><u>Kindly arrange collection from the customer location: (As Sulaymaniyah-Afif)</u></strong></div>
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<br>Please collect the items on priority.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
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                            On
                            Sat, 18 Mar at 12:26 PM
                            <span>,  Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<div dir="ltr"><div dir="ltr">Hi Team,<br><br>Problem Statement: Late collection<br><br>Order ID:6808982315<br>Tracking ID:SD010083995<br><br>Assistance Required: Need urgent collection<br>Issue Description: Customer raised a return request on 11-03-2023  date. But the items still not collected.<br>Please collect the items on priority.<br><br>Regards,<br>CS Team</div></div>
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                            On
                            Tue, 14 Mar at  8:04 PM
                            <span>,  Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<div dir="rtl">مرحبًا نورة,</div>
<div dir="ltr"> </div>
<div dir="rtl">شكرا لتواصلك مع ماكس، ومنحنا الفرصة لمساعدتك .</div>
<div dir="ltr"> </div>
<div dir="rtl">تقبل كامل اعتذارنا على الإزعاج الذي تسببنا فيه .</div>
<div dir="rtl"> <br>لقد تم رفع طلبك للجهة المعنية لاستلام المنتجات في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.<br>شكرا لتعاونكم وتفهمكم معنا.<br><br>لا تتردد في التواصل معنا في حال وجود أي استفسارات أخرى.</div>
<div dir="ltr"> </div>
<div dir="rtl">شكرًا لتفهمكم وتعاونكم معنا.</div>
<div dir="ltr"> </div>
<div dir="rtl">لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.</div>
<div dir="ltr"> </div>
<div dir="rtl">شكرًا لك،<br>فريق دعم ماكس</div>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Karam Alammar</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top"> Customer Service</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><img width="200" height="100" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wZMCnH5cQQfQt5rc8cxb5aJPSxvIyr6Y4oiORSoUL6utF2pxuxMz6TNqu3aqnx662aYT0NMYE"><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962795082239</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span>
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<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Abdullah Alsharif</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Customer Service </span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962775352509</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 8007447</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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