Subject: Note Added - [#5720942] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 01:23:38 +0000 (UTC)

Hi ,    Zaid Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720942    Subject:  Returns   Requester: خيري طارق فتحي    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style='margin: 0.75rem 0px 0px; padding: 0px; font-size: 14px; line-height: 1.714; font-weight: 400; letter-spacing: -0.005em; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, we will share the failed transactions to them and they will process the refund manually through the bank. It will take 2-3 weeks for the refund to reflect in the customer’s account.</div>
<div dir="ltr" style='margin: 0.75rem 0px 0px; padding: 0px; font-size: 14px; line-height: 1.714; font-weight: 400; letter-spacing: -0.005em; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Please keep the customer posted about this issue</div>
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