Subject: Note Added - [#5707655] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 13:42:20 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5707655    Subject:  Delivery   Requester: ربيع عابد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMAAD2ABBC4238445CB6C6B28149E6E60A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
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<div class="MsoNormal">As on today our delivery team customer wants to be assemble has been done. Kindly closed the ticket.</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<div>From: Harun Rashid <br>
<b>Sent:</b> Saturday, February 18, 2023 7:37 AM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ramesh Viswanadhan &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; BS Cod Jeddah &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; BabyShop
 Support Team &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5707655] - Delivery</div>
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<div class="MsoNormal">Hi <a id="OWAAMDC0A72F579A34AF88D89EA57E8A90C6C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
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<div class="MsoNormal">Please check the below order status customer wants to be assemble but we are arranging to team on today 18<sup>th</sup>-Feb-23.Once assemble done will confirm.</div>
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<div class="MsoNormal"><img width="736" height="47" style="width:7.6666in;height:.4895in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzExNjgwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wPWFmD5SlBpeAInm0uW1z2G_mY8fWKCgX4DNV7dx6lc" data-id="2044013116809"></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, February 17, 2023 5:05 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5707655] - Delivery</div>
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<div class="MsoNormal">Hi <a id="OWAAMBFEE8394244C44C280C3ECFAC8ABDC8D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>,</div>
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<div class="MsoNormal">Reminder for assembly. Arrange asap.</div>
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<div class="MsoNormal">Order ID: 6372432506</div>
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<div class="MsoNormal">Item ID: 162310155 -- Delta Abby 3-in-1 Crib with Storage</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzExNjgxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dkAwGf4KuOVWoXGx5mqmDuxn3CMSrvB9jloL8HSzP1s" data-id="2044013116813" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 14, 2023 2:00 PM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5707655] - Delivery</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5707655" rel="noreferrer">#5707655</a> </span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Assembly Request<br>
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Order ID: 6372432506<br>
Order Date: 04/12/2021<br>
Item ID: 162310155 -- Delta Abby 3-in-1 Crib with Storage<br>
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Issue Description: Please note that the order was delivered on 21/12/21 and the cx didn't request for assembly at the time as his baby was not born yet. Now the cx is asking for the possibility for assembly as the item has 2 years warranty and in its original
 package.<br>
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Kindly check and let us now if the arrangement of the assembly can be possible.<br>
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Thank You,<br>
Centrepoint Support Team</span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 13 Feb at 11:37 PM
<span class="separator">, ربيع عابد &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">احتاج تركيب لسرير الطفل من طلبية سابقة برقم : 6372432506 #</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5707655:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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