Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 09:50:14 +0000 (UTC)

Hi Hilah Alolayan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi friends<div dir="auto">I asked the delivery man to return the order to get the refund as soon as possible please. </div>
<div dir="auto">Thanks again for the advice and helping </div>
<div dir="auto">Regards</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Feb 19, 2023, 7:44 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Eyad Zaky,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We see that you want us to cancel your order (6805305700). Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you inform him to cancel the delivery.<br><br>Once the order will return back to the warehouse we will process the refund for the same as soon as possible.<br><br>Feel free to get in touch with us for further assistance.</div></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5728685