Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 18:11:00 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear center point my order # 6801064943 was cancelled from 29 of jan 2023 and the total amount if 105 is not received from center point.Pleas proceed for further action and refund me the amount.</div>
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<div>On Tue, 21 Feb 2023 at 1:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This email concerns your Customer Service case # 5733108</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Looking forward to your response.</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5733108<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Noor khan : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Very slow in  refunded amount transfering to his customer. &#128542;&#128542;</div>
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<div><font color="#000000"><span style="font-size:14px"><b>NOOR REHMAN</b></span></font></div>
<div style="color:rgb(136,136,136);margin:0px;padding:0px;border:0px;outline:0px;font-family:Tahoma,Arial,STHeiti,SimSun;font-size:14px;clear:both"><font color="#000000">HSE OFFICER<br></font></div>
<div style="color:rgb(136,136,136);margin:0px;padding:0px;border:0px;outline:0px;font-family:Tahoma,Arial,STHeiti,SimSun;font-size:14px;clear:both"><span style="margin:0px;padding:0px;border:0px;outline:0px"><font color="#000000">Mobile # 00966-568843613 </font></span></div>
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<span style="color:rgb(136,136,136);margin:0px;padding:0px;border:0px;outline:0px"><font color="#000000">Email</font></span><span style="color:rgb(255,0,0);font-weight:bold;margin:0px;padding:0px;border:0px;outline:0px">:</span><span style="margin:0px;padding:0px;border:0px;outline:0px"><font color="#ff0000"> </font><span style="background-color:rgb(255,255,255)"><font color="#0000ff">noorrehman6</font></span></span><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;text-align:center;white-space:nowrap;background-color:rgb(255,255,255)"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><font color="#0000ff">[email-masked]</font></a></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5733108