Subject: Note Added - [#5728769] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 11:06:58 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5728769    Subject:  Returns   Requester: omjawana1436    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Customer location is in non-serviceable area. Customer has to drop the shipment to the nearest branch.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, February 20, 2023 2:25 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5728769] - Returns</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check the new AWB.<br>
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Problem Statement: Late Collection.<br>
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Order ID: 6197803832<br>
<strong><span style="font-family:-apple-system">New AWB: 48349872992</span></strong><b><br>
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Assistance Required: Need urgent collection<br>
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Issue Description: The above shipment has not been collected from the customer yet.<br>
Kindly arrange collection of this shipment on priority<br>
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Regards,<br>
Zeina.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 19 Feb at 6:10 PM
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dears,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks and Regards,</span></div>
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<b><span style="font-size:12.0pt;font-family:-apple-system">Marneil Anne Baul-Sabocojan</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system">Customer Success Specialist</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system">Aramex International LLC.
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<span style="font-size:10.0pt;font-family:-apple-system">T.  +971 4 6076421</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Description automatically generated with low confidence"></span></a></span><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><span style="font-size:10.5pt;font-family:-apple-system"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Faramex&amp;data=05%7C01%7Cmarniel%40aramex.com%7Ce6178f96184a4400ce1608db132cc498%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638124855267497697%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=seDZfrWgLKgiK3mSLPn2K2j7ddyTR%2FvyzeYGNcA2j38%3D&amp;reserved=0" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2833in;height:.2833in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjQ5MDEzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FjTxq5QQ6271tqj3QDtjB2o3Gd1yWhMklzA1EhDN3N0" alt="Icon

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, February 19, 2023 9:02 AM<br>
<b>To:</b> Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5728769] - Returns</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span>
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AWB: 48343964351</span></div>
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The above shipment has not been collected from the customer yet.</span></div>
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