Subject: Note Added - [#5651219] Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 07:07:23 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5651219    Subject:  Delivery   Requester: أمينه الخطابي    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMA302FFD100E64CDD834B6D60C96C7E72" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">These kinds of cases can’t we identify initially &amp; send to correct region in KSA?</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Let me know if any support from my end is needed.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Bsdm Nurserywh &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 9 February 2023 5:08 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Harun Rashid &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; Hcmadina Wh &lt;[email-masked]&gt;; EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; BS Cod Jeddah &lt;[email-masked]&gt;; Yousuf Mohammed &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;;
 Ramesh Viswanadhan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5651219] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMABDC71E7B4E944F3824B288A1D3DDC77" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">For your kind information , below order delivery not belongs to DMM RDC.
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<div class="MsoNormal"><span lang="EN-US">As discussed with customer , She is in Tabuk location under Riyadh region , but the invoice data is flowed to Jeddah WH.  
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<div class="MsoNormal"><span lang="EN-US">So, this invoice delivery cannot fulfill to customer.
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<div class="MsoNormal"><span lang="EN-US">As per Riyadh team Tabuk location is restricted in GDMS.
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<div class="MsoNormal"><b><i><u><span lang="EN-US" style='font-size:16.0pt;font-family:"Aparajita",serif;color:#1F3864'>Regards
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<div class="MsoNormal"><b><i><u><span lang="EN-US" style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'>Sanjeev Ghale
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<b><i><span lang="EN-US" style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Tel</span></i></b><i><span lang="EN-US" style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 583619739</span></i><i><span lang="EN-US" style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
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</span></i><i><span lang="EN-US" style='font-size:12.0pt;font-family:"Aparajita",serif;color:#767171'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></i>
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<div class="MsoNormal"><i><span lang="EN-US" style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><i><span lang="EN-US" style="color:windowtext;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY2ODU1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cLgbhBnl8icjpiBwK7zOC9bqEUGKzzr4mFOY4bd7__s" data-id="2044011668552"></span></i></a><span lang="EN-US"><img width="169" height="58" style="width:1.7583in;height:.6in" id="Content_x0020_Placeholder_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY2ODU1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.emv0mCOHOucBunDCEOtelWYmms_43V5al6S_XVIypoo" data-id="2044011668553" alt="babyshop.jpg"></span><i><span lang="EN-US"></span></i>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 9, 2023 12:24 PM<br>
<b>To:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hcmadina Wh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Yousuf Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5651219] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM96E32D6BB447485DAA71EE065048C14E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsdm Nurserywh</span></a>
<a id="OWAAMCACA9F20522045C9866DF5FBC4CF8E3F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hcmadina Wh</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Check and arrange delivery asap.</span></div>
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<div class="MsoNormal"><span lang="EN-US">order ID: 6800257172 </span></div>
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<div class="MsoNormal"><span lang="EN-US">Item ID:164983629</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 7, 2023 12:30 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yousuf
 Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5651219] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM13E4704D3F5749E89C4C1051CE614D3D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Please find the attached mail already has been updated the below customer order issues.</span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 7, 2023 9:16 AM<br>
<b>To:</b> Harun Rashid <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Bsj Nf
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yousuf
 Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5651219] - Delivery</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Dear Harun,</span></div>
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<strong><u><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Reminder</span></u></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
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With reference to order ID: 6800257172 <br>
Item ID:164983629<br>
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Can you please help to loop in the concerned team to which the order belongs to ?</span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sat, 4 Feb at 11:21 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Dear Harun,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">With reference to order ID: 6800257172 </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Item ID:164983629</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Can you please help to loop in the concerned team to which the order belongs to ?</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank You,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Aseel Qiad </span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Wed, 1 Feb at 7:19 PM
<span class="separator">, Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi
<a id="OWAAM2C6D3B62FD7E4815B0CEE0B2E25F76D3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please check the below order status not belong to Jed-Bs-GDMS.Kindly check with the another region.</span></div>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>.</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From: Babyshop
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> <br>
<b>Sent:</b> Wednesday, February 1, 2023 12:31 AM<br>
<b>To:</b> Harun Rashid <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Bsj Nf
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5651219] - Delivery</span></div>
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<b><i><span lang="EN-US" style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement – Late Delivery WWD<br>
Order ID - 6800257172<br>
Item ID - 164983629<br>
Tracking ID: NA<br>
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Assistance Required – Need urgent delivery<br>
Order placed on : Jan 26, 2023<br>
Was expected to be delivered on: NA<br>
Re-Scheduled On: NA<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on Jan 26, 2023 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
M.Yahya.</span></div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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