Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 06:19:20 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Dear, <div><br></div>
<div>Please confirm are you providing me correct item (max factor made in Ireland) through Aramex and take back wrogn item (max factor made in USA)</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Feb 6, 2023 at 8:45 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div>Hi Asad Aziz,</div>
<div>​<br>
</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We would like to inform you that we have processed the refund of the amount (SAR29.75 ) on (5/2/2023) for the item (Philips Avent Anti-Colic Feeding Bottle) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that a return request for the item (Max Factor Lasting Performance Foundation) has been created on 5/2/2023 and the returns will be picked up by transport partner Aramex within 3 to 5 business days. If the returns are not received by transport partner Aramex on time, please contact us again to be fully served.<br><br>You can also track the return request via Aramex (<a href="http://www.aramex.com/track/shipments" rel="noreferrer" target="_blank">www.aramex.com/track/shipments</a>) through the tracking number (48346969241).</div>
<div><br></div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5655424