Subject: Note Added - [#5624809] اشتريت ساعه سمارت ازرق وبطاريتها خربانه تالفه تشحن وتفصل
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 06:43:14 +0000

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5624809    Subject:  اشتريت ساعه سمارت ازرق وبطاريتها خربانه تالفه تشحن وتفصل   Requester: Shaymaayousry005    Note Content:   <div dir="ltr">
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<div>From: Sanket Sable &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, January 31, 2023 1:08:50 AM<br>
<b>To:</b> Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Cc:</b> support cen &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5624809] - اشتريت ساعه سمارت ازرق وبطاريتها خربانه تالفه تشحن وتفصل
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<div class="x_MsoNormal">+<a id="OWAAMF46475F75E24478D8EFD9FF02F03AB13" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Nitish Pandey</span></a>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, January 30, 2023 4:00 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5624809] - اشتريت ساعه سمارت ازرق وبطاريتها خربانه تالفه تشحن وتفصل</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Dear Sanket,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Regarding order ID: 6195669811 </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Terroterry: KSA</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Problem statement: The customer emailed us regarding her recent purchase of the item ( 163490272 - Smartwatch with Bluetooth and Touch Screen Features), she is saying that the
 watch runs out of battery although she is not using the watch, the customer also informed that she had purchased the same item before and it is working fine and has no problem, therefore we are asking you permission to create a return request on behave of
 the customer.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Note: Cutomer was shopping with us since 2021</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Thank You,<br>
<span style="color:black; background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Wed, 25 Jan at 7:31 PM
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">رقم الطلب #6195669811 ساعة ذكية ببلوتوث وشاشه تعمل باللمس 
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">الساعه تشحن وف خلال ١٢ ساعه  بدون استخدام نهائي تفصل شحن رغم اني اخذه مثلها لون وردي تظل معي ٤ ايام بدون استخدام </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">On Wed, Jan 25, 2023, 3:52 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عميلنا العزيز،</span><span dir="LTR" style="font-size:10.5pt; font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لتواصلك معنا ومنحنا الفرصة لخدمتك،</span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بشدة عن أي إزعاجات قمت بمواجهتها، هذه بالتأكيد ليست التجربة التي نريدها لعملائنا عندما يتسوقون معنا،</span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب من فضلك أن تزودنا برقم الطلب، واسم المنتج كما هو في موقعنا، بالإضافة لصور لتبيين الخلل الحاصل في المنتج، وسنكون سعيدين لتقديم المساعدة.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع للإستماع منك قريبا !</span>
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<span lang="AR-SA" style="font-size:10.5pt">نأمل أن إجابتنا كانت مفيدة لك، نتمنى لك يومًا سعيدًا، إبقى بأمان !</span>
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<span lang="AR-SA" style="font-size:10.5pt">تحياتنا ,</span>
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<span dir="LTR" style="font-size:10.5pt; font-family:-apple-system">Centrepoint</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> فريق دعم العملاء.</span>
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5624809:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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