Subject: Note Added - [#5616370] Need Jira
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 13:36:54 +0000

Hi ,    Zaid Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5616370    Subject:  Need Jira   Requester: Ms.abeer-al    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<span style='color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.07px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>We have initiated the refund from our end.But Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, team will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.</span> </div></div>