Subject: Note Added - [#5500404] Product inquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 06:13:33 +0000

Hi ,    Adisha Dua added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5500404    Subject:  Product inquiry   Requester: Shaiba Abdus    Note Content:   <div class="WordSection1">
<div class="MsoNormal">HI <a id="OWAAM008C15F9D01F4202988A62227B71F102" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>,</div>
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<div class="MsoNormal">Yes it’s a straw bottle. It is not a thermal bottle, but is a double wall stainless steel water bottle, so it can hold the temperature for about 2-4 hours beyond which temperature will come closer to room temperature</div>
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<div class="MsoNormal">Thanks, </div>
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<div class="MsoNormal">Adisha</div>
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<div>From: Althaf Sulaiman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, January 02, 2023 2:08 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Adisha Dua &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5500404] - Product inquiry</div>
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<div class="MsoNormal"><span lang="en-AE"><a id="OWAAMF45D9274052D4383B29394BE7ADB76A3" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adisha Dua</span></a>,
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Please check on the below customer query</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:Cavolini;color:black">Thanks &amp; Regards,</span></div>
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<span style="font-size:10.0pt;font-family:Cavolini;color:black">Althaf Muhammed Sulaiman<br>
</span><span style="font-family:Cavolini">E-commerce Executive</span>
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<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><img width="128" height="43" style="width:1.3333in;height:.4479in" id="Picture_x0020_19" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODQ5NDM3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wDmod0qw8GZitD4cy0h9haAckP_N7iGh5emYMquAkbM" data-id="2044008494372"></div>
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<div class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;color:#595959">Level-25 Landmark Tower, Dubai Marina, U.A.E
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<span style="font-size:9.0pt;color:#44546A">Email Id: </span>
<span style="font-size:9.0pt"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span>
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<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span style='font-size:7.0pt;font-family:"Verdana",sans-serif;color:black'><a href="http://www.babyshopstores.com" rel="noreferrer"><span style="color:#0563C1">www.babyshopstores.com</span></a>, T: +971 4 517
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Verdana",sans-serif;color:black'>Dubai Marina, PO Box 25030, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, 2 January 2023 11:53 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adisha Dua &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Althaf Sulaiman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5500404] - Product inquiry</div>
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<div class="MsoNormal">Hi <a id="OWAAMDC2428CEB5C14BA89EF1559269D2FB3A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Althaf Sulaiman</span></a>,</div>
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<div class="MsoNormal">Reminder.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODQ5NDM3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._d2MN7sql5QffFRqghwPHpxh0xXsF94OxiZD2aYoYv0" data-id="2044008494373" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, December 30, 2022 3:31 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adisha Dua &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Althaf Sulaiman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5500404] - Product inquiry</div>
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<div class="MsoNormal">++<a id="OWAAM95EE760DB58F4059B9285315DE8CA4A5" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Althaf Sulaiman</span></a>,</div>
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<div class="MsoNormal">Hi Althaf,</div>
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<div class="MsoNormal">Can you please check on below with buyers &amp; confirm.</div>
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<div class="MsoNormal">Regards,<br>
Ankur</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, 30 December 2022 2:58 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adisha Dua &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5500404] - Product inquiry</div>
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<div class="MsoNormal">Hi <a id="OWAAM979062A8BC614DACBA8BAF96E02FF05C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adisha</span></a>
<a id="OWAAM2597D071FF7A4E5BA22B233D0A6E0AA9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur</span></a>,</div>
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<div class="MsoNormal">Assist with the below information if it is a thermal bottle or no and the opening of the bottle is straw.</div>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/sa/en/Baby-and-Moms/School-Essentials/Water-Bottles/BABYSHOP-PAW-Patrol-Print-Stainless-Steel-Water-Bottle---300-ml/p/162553383" rel="noreferrer">https://www.centrepointstores.com/sa/en/Baby-and-Moms/School-Essentials/Water-Bottles/BABYSHOP-PAW-Patrol-Print-Stainless-Steel-Water-Bottle---300-ml/p/162553383</a></div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODQ5NDM3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._d2MN7sql5QffFRqghwPHpxh0xXsF94OxiZD2aYoYv0" data-id="2044008494373" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, December 26, 2022 7:08 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5500404] - Product inquiry</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly assist to loop in the concerned team to get item details.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item Link:
<a href="https://www.centrepointstores.com/sa/en/p/162553383" rel="noreferrer">https://www.centrepointstores.com/sa/en/p/162553383</a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Details Required:  Please check if it is a thermal bottle or no and the opening of the bottle is straw?</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks in advance!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Safa</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5500404:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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