Subject: Ticket Assigned - Late Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 12:50:18 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late Delivery Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6193203510 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1227220009222     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:42 PM, 01st Jan                   Hilah                   Hi Dear Customer. Thank you for contacting us. My name is Hilah. How may I help you today?           04:43 PM, 01st Jan                     Hello                    My order placed on 26dec  not yet delivered..           04:44 PM, 01st Jan                   Hilah                   Is this the correct phone number 966502800476?           04:44 PM, 01st Jan                     Hello                    yes           04:45 PM, 01st Jan                     Hello                    No calls yet           04:46 PM, 01st Jan                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           04:47 PM, 01st Jan                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:48 PM, 01st Jan                   Hilah                   we will keep you posted on           04:48 PM, 01st Jan                   Hilah                   [email-masked]           04:48 PM, 01st Jan                     Hello                    Pls do as soon as possible           04:48 PM, 01st Jan                   Hilah                   we will           04:49 PM, 01st Jan                   Hilah                   Do you have any other inquiries that we can help with?           04:49 PM, 01st Jan                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:50 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5532506