Subject: Ticket Assigned - Late Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 12:45:14 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late Delivery Kim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi kim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  61921294856 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6192194856 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1223220003036     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:41 PM, 27th Dec                   Hilah                   Hi Kim   . Thank you for contacting us. My name is Hilah. How may I help you today?           04:41 PM, 27th Dec                     Kim                    Oder status           04:41 PM, 27th Dec                     Kim                    61921294856           04:41 PM, 27th Dec                     Kim                    6192194856           04:41 PM, 27th Dec                   Hilah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:41 PM, 27th Dec                   Hilah                   Thank you for allowing me the time to check. I appreciate your patience.           04:43 PM, 27th Dec                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           04:43 PM, 27th Dec                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:43 PM, 27th Dec                   Hilah                   we will keep you updated on           04:43 PM, 27th Dec                   Hilah                   [email-masked]           04:43 PM, 27th Dec                     Kim                    Ok thanks           04:44 PM, 27th Dec                   Hilah                   you're most welcome           04:44 PM, 27th Dec                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:44 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5511808