Subject: Note Added - [#5505166] Code Issue - Fodil
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 08:05:49 +0000

Hi ,    Mohamed Farhan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5505166    Subject:  Code Issue - Fodil   Requester: صهيب عبدالله    Note Content:   <div dir="ltr">
<div class="gmail_default" style="color:#073763">Dear team,<br><br>Thanks for your email. We will check the below request and share the feedback accordingly.<br><br><b>Please follow the escalation matrix as below:</b><br>
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<div class="gmail_default" style="color:#073763"><b><br></b></div>
<div class="gmail_default" style="color:#073763"><table border="0" cellpadding="0" cellspacing="0" width="528" style="border-collapse:collapse;width:396pt">

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  <td class="gmail-xl65" width="55" style="height:16.5pt;width:41pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border:1pt solid windowtext;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Courier</td>
  <td class="gmail-xl66" width="121" style="width:91pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Name </td>
  <td class="gmail-xl66" width="40" style="width:30pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Level</td>
  <td class="gmail-xl66" width="173" style="width:130pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Details</td>
  <td class="gmail-xl66" width="139" style="width:104pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Phone</td>
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  <td rowspan="6" class="gmail-xl70" style="border-bottom:1pt solid black;height:94.5pt;border-top:none;color:black;font-weight:700;text-align:center;vertical-align:middle;border-right:1pt solid windowtext;border-left:1pt solid windowtext;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Fodel</td>
  <td class="gmail-xl67" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">CS Team</td>
  <td rowspan="4" class="gmail-xl73" style="border-bottom:1pt solid black;border-top:none;color:black;text-align:center;vertical-align:middle;border-right:1pt solid windowtext;border-left:1pt solid windowtext;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">1</td>
  <td class="gmail-xl76" style="color:rgb(5,99,193);text-decoration-line:underline;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl69" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"> </td>
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 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Mohamed Farhan</td>
  <td class="gmail-xl77" style="color:rgb(5,99,193);text-decoration-line:underline;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl69" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966597118841</td>
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  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Shahryar Iftikhar</td>
  <td class="gmail-xl76" style="color:rgb(5,99,193);text-decoration-line:underline;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]%20/" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl69" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966594893153</td>
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 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Zohaib Zaffar</td>
  <td class="gmail-xl76" style="color:rgb(5,99,193);text-decoration-line:underline;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl69" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966542464456</td>
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 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Mohamed Farhan</td>
  <td class="gmail-xl68" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">2</td>
  <td class="gmail-xl77" style="color:rgb(5,99,193);text-decoration-line:underline;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl69" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966597118841</td>
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  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Firas Suleiman</td>
  <td class="gmail-xl67" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">3</td>
  <td class="gmail-xl77" style="color:rgb(5,99,193);text-decoration-line:underline;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl69" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"> </td>
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<div><b><font color="#073763">Regards,</font></b></div>
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<div style="font-size:12.8px">
<font style="color:rgb(7,55,99)"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;letter-spacing:1px;white-space:nowrap;font-size:15px"><b>Farhan Khan</b></span><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;letter-spacing:1px;white-space:nowrap;font-size:13px"> </span><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:12px;letter-spacing:1px;white-space:nowrap">| Field Operation</span><span style="font-family:Arial,sans-serif"><span style="font-size:13.3333px"><b><br></b></span></span><span style="font-size:9pt;font-family:Arial,sans-serif">T:</span><span style="font-size:9pt;font-family:Arial,sans-serif"> </span><span style="font-family:Arial,sans-serif;font-size:12px">+97142272603</span><span style="font-size:9pt;font-family:Arial,sans-serif"> | </span><span style="font-size:9pt;font-family:Arial,sans-serif">M: </span></font><span style="color:rgb(7,55,99);font-family:Arial,sans-serif;font-size:12px">+966 59 711 8841</span><font style="color:rgb(7,55,99);font-size:12.8px"><span style="font-size:9pt">| </span></font><span style="font-family:Arial,sans-serif;font-size:12px"><font color="#0000ff"><u>Mohamedf</u></font></span><font style="color:rgb(7,55,99)"><a href="mailto:[email-masked]" style="font-size:12.8px" target="_blank" rel="noreferrer">@fodel.com</a><span style="font-size:9pt;font-family:Arial,sans-serif"> </span></font>
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<div style="color:rgb(80,0,80);font-size:12.8px"><div style="font-size:12.8px"><div dir="ltr"><div dir="ltr"><div><font color="#000000"><img width="200" height="47" src="https://lh6.googleusercontent.com/JmHDCEi7XFUBqXZTyD6VmnSdSqVqWJBx5pOsCnr_EovSz7gbUbztMiSoUvwGb3xxdKHBSul1hXYCQqur7EqAyib_Otzv90qyyB1h8xKRJOqsjuAXUPzm23GGTciegxbhfzipFC2NYq0"></font></div></div></div></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Dec 25, 2022 at 10:15 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi team,<br><br>Order- ​6191683606<br><br>Tracking number - ​LM591399672<br><br>Phone number - ​966538190924<br><br>Cx is complaining that he don't have any pick up code please find the order, AWB, phone number. Please assist in this matter.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
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                          <blockquote>
                            On
                            Sun, 25 Dec at 11:04 PM
                            <span>,  صهيب عبدالله &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <table style="margin-left:auto;margin-right:auto">  <tbody>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>
<b>Bot: </b> Hi, welcome to MaxFashion.<br><br><br>&#128075;مرحبًا بك في ماكس فاشون<br><b>Bot: </b> مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br><b>Customer: </b> &#128230; حالة الطلب<br><b>Bot: </b> الرجاء إدخال رقم طلبك للمتابعة.<br><b>Customer: </b> 6191683606<br><b>Bot: </b> طلبك في الطريق &#128666; <br><br><br>تتّبع طلبك هنا: <br> <br><br> يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي<br><b>Bot: </b> قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br><i>[Customer Feedback: لست راضيًا أو غير راضٍ]</i><br><b>Bot: </b> هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ &#128590;<br><b>Customer: </b> نعم <br>
</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:57 PM, 25th Dec</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>مرحبا صهيب ,شكراً لتواصلك معنا. معك هيلة<br>كيف يمكنني مساعدتك؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">10:57 PM, 25th Dec</div>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>السلام عليكم</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:57 PM, 25th Dec</div>    </td>
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<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>قبل شوي اتصلت على خدمة العملاء واستفسرت عن الطلب وقال انه وصل لنقطة الاستلام المحددة</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:58 PM, 25th Dec</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>بس هنا يقول لي في الطريق</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:58 PM, 25th Dec</div>    </td>
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<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>اروح استلم ولا كيف</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:58 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>دقيقة من فضلك ليتم التحقق<br>إبقى معنا</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">10:58 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>شكرا لك لسماحك لي بلحظات لأتفقد الأمر، مقدرة لك صبرك</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">10:59 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>نعم من التتبع يظهر أنها وصلت لنقطة الاستلام</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">10:59 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>هل وصلتك رسالة بالكود الخاص بالاستلام ؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">10:59 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>طيب هل اذا استلمتها يطلبوا كود؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:59 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>لا والله ما جاني شي</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">10:59 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>هل الرقم 966538190924 صحيح ؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:00 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>نعم</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:00 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>أعتذر منك أشد اعتذار عما حصل</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:00 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>سأقوم برفع طلب لشركة فوديل لإرسال كود الاستلام بأرسع وقت ممكن</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:00 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>سنوافيك بالمستجدات على البريد الإلكتروني</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:00 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:00 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>يعني ما اقدر استلم؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:01 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>لاني كلمت اخوي وراح هناك</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:01 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>هو منتظرني ارسل الكود</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:01 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>للأسف لن يسمحوا لك باستلام الطلب بدون الكود</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:01 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>سأرفع الشكوى لشركة فوديل حالاً وبإذن الله يتم إرسال الكود بأسرع وقت ممكن</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:02 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:03 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>كم ممكن ياخذ؟</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:03 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>أعتذر منك لايمكنني تحديد وقت معين</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:03 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>لكن بإذن الله مايطول</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:03 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>تمام</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:04 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">صهيب عبدالله</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>شكرا</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">11:04 PM, 25th Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>لا شكر على واجب</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:04 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Hilah</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">11:04 PM, 25th Dec</div>
</div>   </td>
</tr>
<tr>       </tr>
</tbody>
</table>    </td>  </tr>  <tr>    <td>      <table style='padding:0px 20px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(51,51,51);line-height:1.4;margin:0px;min-width:100%'>        <tbody>
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