Subject: Note Added - [#5483328] Missing Item - courior
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 06:22:22 +0000

Hi ,    Bm Olmburaidah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5483328    Subject:  Missing Item - courior   Requester: ebtehal ahmad    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Mahmoud,</div>
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<div class="MsoNormal">Kindly be informed that we already shared the captured POD by courier also investigate with courier regarding the missing item, but driver also confirmed that he delivered all 4 containers, but customer is denying that she received all
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<div class="MsoNormal">Kindly note that missing container is big in size so its not possible to miss somewhere by the courier.</div>
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<div class="MsoNormal">Now in this case what to do ? please advice </div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif'>Nadeem Ahmed</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif'>OLM-Buraidah</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif'>0544281340</span></div>
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<div class="MsoNormal">Mail: <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
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<div class="MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></div>
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<div class="MsoNormal">  <img width="285" height="51" style="width:2.9636in;height:.5272in" id="Picture_x0020_34" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Wm-AluJI5GqO3Z4DNU9ITxLcvMiigQsdCgYHIvu2ijM" data-id="2044007892848">
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<div>From: Mohamed Mahmoud &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, December 23, 2022 1:40 PM<br>
<b>To:</b> Bm Olmburaidah &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Nadeem Ahmed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5483328] - Missing Item - courior<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'><a id="OWAAM01F5ED490F61473681C59F19B80855D2" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Bm
 Olmburaidah</span></a>, <a id="OWAAMB6D7E9F4BC7949E0B1C4808452D6C278" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Nadeem Ahmed</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>The missing item is
<b>Juniors Domingo 3-in-1 Toddler Carseat - Brown (Ages 1 to 12 years)</b></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>The POD shared not for the item required so kindly check once again and update us ASAP , MOC case.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Thanks</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Ali
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<b>From:</b> Bm Olmburaidah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 20, 2022 2:07 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nadeem Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5483328] - Missing Item - courior</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Kindly refer the below SS for the POD. Kindly check the with customer.</div>
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<div class="MsoNormal"><img width="611" height="529" style="width:6.3636in;height:5.509in" id="Picture_x0020_32" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.G_Yx5krwDcQ-lzE-B9IgaGZ03QMNn4rX5tmnaXmaOv4" data-id="2044007892846"></div>
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<div class="MsoNormal">Thanks,</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 20, 2022 12:57 PM<br>
<b>To:</b> Bm Olmburaidah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nadeem Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5483328] - Missing Item - courior</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: Missing items<br>
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Order ID: 6187431102</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: FP1201220008687</span></div>
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The customer contacted us reporting <strong><u><span style="font-family:-apple-system">that he/she received only 3 box out of 4 boxes shipped </span></u></strong>with the order mentioned. kindly arrange delivery for the rest.</span></div>
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<strong><u><span style="font-size:10.5pt;font-family:-apple-system">Missing Item: (163502794 - Juniors Domingo 3-in-1 Toddler Carseat - Brown (Ages 1 to 12 years))</span></u></strong><b><u><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Thanks for your cooperation.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 20 Dec at 11:42 AM
<span class="separator">, ebtehal ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<b><span style="color:#3F3F46">Bot:
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<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128184;</span><span style="color:#3F3F46">
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<b>Bot: </b><span lang="AR-SA" dir="RTL">قمت بإرجاع بعض المنتجات؟ إليك كيف ستسترد أموالك
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PayPal – <span lang="AR-SA" dir="RTL">سيتم إرجاع المبلغ إلى حسابك على</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> PayPal.
<span lang="AR-SA" dir="RTL">قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">نقدًا </span></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128181;</span><span style="color:#3F3F46">–
<span lang="AR-SA" dir="RTL">سيتم رد المبلغ إلى </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"<span lang="AR-SA" dir="RTL">رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"
<span lang="AR-SA" dir="RTL">في حسابك إذا كنت مستخدمًا مسجلاً، أو ستحصل على مذكرة إرجاع إذا كنت مستخدمًا زائرًا. ستستغرق العملية 4-7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">إذا تم إلغاء أحد المنتجات بطلبك، ستعتمد طريقة الإرجاع على الطريقة التي دفعت بها
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<span lang="AR-SA" dir="RTL">بطاقات الائتمان أو الخصم – سيتم إرجاع المبلغ إلى بطاقتك أو حسابك البنكي. قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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PayPal – <span lang="AR-SA" dir="RTL">سيتم إرجاع المبلغ إلى حسابك على</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> PayPal.
<span lang="AR-SA" dir="RTL">قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">إذا استغرقت عملية الإرجاع مدة أطول قليلاً لا تقلق</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128522;</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">نحن فقط نحتاج وقت أطول قليلاً لإكمال عملية الإرجاع خلال التخفيضات</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">مدفوعة ببطاقة مدى؟ سيعتمد الجدول الزمني لاسترداد الأموال على وقت استلامنا المرتجعات في مستودعاتنا وإكمال فحص الجودة. إذا كان هذا بعد 14 يومًا من تقديم طلبك ، فلن يتمكن نظام مدى من تقديم استرداد تلقائي للبنك الذي تتعامل معه</span><br>
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<b>Bot: </b><span lang="AR-SA" dir="RTL">قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا</span><br>
<i>[Customer Feedback: <span lang="AR-SA" dir="RTL">غير راض للغاية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>]</i><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟
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<b>Customer: </b><span lang="AR-SA" dir="RTL">نعم </span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال عنوان البريد الإلكتروني</span><br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال رقم الجوال المسجل</span><br>
<b>Customer: </b>0542419097</span>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">?</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:28 AM, 20th Dec</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا ,شكراً لتواصلك معنا. معك هيلة</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">كيف يمكنني مساعدتك؟</span></span>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:29 AM, 20th Dec</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">يرجى النظر في هذا الطلب 6187431102</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:29 AM, 20th Dec</span></div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
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<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">تم وصول الطلب ناقص</span><span style="color:#3F3F46"></span>
</div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:29 AM, 20th Dec</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">طلبت ٢ مقعد سياره وتم استلام واحد فقط</span><span style="color:#3F3F46"></span>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:29 AM, 20th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكراً لك لتزويدي برقم الطلب، لحظات من فضلك لأتفقد الأمر</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:29 AM, 20th Dec</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">ورفعت طلب وشكوى ولا فيه رد</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:29 AM, 20th Dec</span></div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6187431102</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:30 AM, 20th Dec</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">اذا مافيه حل منكم اليوم رح ارفع شكوى عليكم لوزاره التجاره</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:30 AM, 20th Dec</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لك لسماحك لي بلحظات لأتفقد الأمر، مقدرة لك صبرك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:31 AM, 20th Dec</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div></div>
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</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:31 AM, 20th Dec</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">والحل ؟</span><span style="color:#3F3F46"></span>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:32 AM, 20th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">تم شحن طلبك على خمس شحنات هل يمكنك إخباري بعدد الشحنات أو الصناديق أو الأكياس التي استلمتها</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:32 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لا وصل ع شحنتين فقط</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:32 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعم، شحنتين، بخصوص الشحنة بتاريخ 2/12/2022 كم عدد الصناديق أو الأكياس التي استلمتها</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:33 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_17" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">الشحنه الاولى فيها ٣ صناديق والشحنه الثانيه صندوق و كيستين</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:33 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكراً لك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:34 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_19" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:34 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_20" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سنوافيك بالمستجدات على البريد الإلكتروني</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:34 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_21" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:34 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_22" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">صار لي اسبوعين تقولون انتظري الى متى راح انتظر</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>
 !!</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:35 AM, 20th Dec</span></div>
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<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_23" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">برفع شكوى للوزاره واشوف كيف تقولون انتظري</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_24" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أعتذر منك عما حصل، هذه ليست التجربة التي نرغب أن تحظوا بها عند التسوق معنا</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_25" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سأرفع شكوى المنتج المفقود حالاً إلى الفريق المعني وسيتم النظر في المشكلة وحلها باقرب وقت ممكن</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="100" height="100" style="width:1.0454in;height:1.0454in" id="Picture_x0020_26" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzg5Mjg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pVBEc8wYHap1x5rXE6jdr7sR4sB3aQ-gXEFe7PxScz8" data-id="2044007892847" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">رفعت شكوى بس مافيه رد منكم</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">اسبوعين وانا انتظر رد بس مافيه</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرة أخرى أعتذر منك عما حصل وتم رفع شكوى لأجلك بالفعل ورقمها 5415276</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">وانتظر كم عشان الرد ؟؟</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 20th Dec</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">لايمكنني تحديد وقت معين، أعتذر منك، لكن بإذن الله بأقرب وقت ممكن</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:40 AM, 20th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:42 AM, 20th Dec</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5483328:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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